today on "leaders with lacqua," we meet the chief executive of lloyd's of london, inga beale. u became chief executive in 2014. was it easier or harder than expected? inga: two things. it was easier to come in than i expected because people knew me. i worked in insurance for 36 years. i think i underestimate the impact that would have on people accepting me into the role. i already had that respect. they said she knows industry, so i had that respect. that made it easier. but what makes it so tough is the numerous stakeholders. -- you arenticipated running a market that so many people would be interested in what is going on and pulled in so many directions, it always reminded me of going into an old fairground mirror experience, where you look into this weird mirror and it would do all sorts of things, pull you in directions like this. that is how it felt when i started. i thought, what are all these people and why are they so interested in lloyd's? lloyd's is an amazing 330-year-old institution. operates in 200 countries and territories in the world. you have governments inter

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inga beale is with us.e qualities needed in a chief executive to lead lloyd's of london? inga: they are probably similar to running other organizations. one of them is, you have got to have courage. we have to make tough decisions. we have to make decisions that affect the market. that takes courage. you have to be convinced this is the right thing to do. that also means you have to include others. no c.e.o. knows all the answers. i have been a c.e.o. of a few other organizations. we never know all the answers. that means you've got to include people. i like to think of myself as an inclusive leader. i'd like to think i have been bringing people along. they have been designing their future. and then, you have got to communicate, communicate, and communicate. i cannot tell you how many times i talk about the need for modernization in the lloyd's market and then, you will have a conversation with someone in the world who has not heard that message. so you cannot overcommunicate. and you put that together with

inga beale is with us. the qualities needed in a chief executive to lead lloyd's of london? inga: they are probably similar to running other organizations. one of them is, you have got to have courage. we have to make tough decisions. we have to make decisions that affect the market. that takes courage. you have to be convinced this is the right thing. that also means you have to include others. no ceo knows all the answers. i have been a ceo of other organizations. the answers. all that means you've got to include people. i like to think of myself as an inclusive leader. i'd like to think i have been bringing people along. they have been designing their future. then you have to communicate, communicate, and communicate. i cannot tell you how many times i talk about needs for modernization in the lloyd's market and then, you will have a conversation with someone in the world who has not heard that message. so you cannot overcommunicate. you put that together with listening when you are including people. lis

inga beale is still with us.t are the qualities needed for chief executives to lead lloyd's of london? similar tobly running any other big organization. you have to have courage. we have to make tough decisions. we have to make decisions that affect the entire market. that takes courage. you have to be convinced that this is the right thing to do. that also means that you have to include others. no ceo knows all the answers. i have been a ceo of a few other organizations. you have to include people i like to think of myself as an inclusive leader. i like to think that i would bring people along and they have been designing their future. then, you have to communicate, communicate and communicate. i cannot tell you how many times i talk about need for modernization in the markets and have au will conversation with somebody somewhere in the world who has not heard that message. you cannot over communicate. you put all of that together with listening when you are including people, listen to them, get their ideas and

today on "leaders with lacqua," we meet the chief executive of lloyd's of london, inga beale.chief executive