inna anatolyevna good afternoon let's start with the history of the claim against the wildberries onlineinistry of antimonopoly regulation and trade, based on citizens' requests, revealed that the wildberries online store introduced a payment for the return of goods that did not suit the consumer. uh, well, that's a violation of consumer protection laws, because when returns a quality product. uh, the consumer should be refunded the entire amount that he paid for this product without any. e, deductions of various amounts for alleged delivery, and the ministry promptly issued an order to eliminate violations of consumer protection law and sent e to the online store. it was received, well, within the time limits established by law was not executed in this regard, the ministry of monopoly regulation and trade in relation to. uh, the official was drawn up two administrative the first protocol is for violating consumer protection legislation, that is, that such money was taken, and the second for the fact that the order was not executed within the time frame established by law by the court of