doctors treated gene with interferinterfereon, but it did. $94,500 three month course of treatment for harvoni. >> this was going to be cure-all, according to everything we read, 94% of the people are cured. so he felt good about it. >> but gene and karen quickly learned getting approved for harvoni would be a struggle. his be insurance was through aetna. through two different doctors, gene was denied twice. the second denial said karen stated that gene wouldn't take illegal drugs or alcohol but karen says they did send that letter. >> i couldn't believe it. we actually called them, i never forget, my husband got on the phone and said to the representative who picked up he said you know you just put a nail in my coffin. >> the couple began a serious effort to unravel the situation and get approval for harvoni. gene's doctor who declined to speak to us, wrote a letter on september 2nd. said, the patient is cerotic, the patient must be started on this immediately. it would be malpractice to not approve of this treatment. on october 28th, an alternate review board upheld the -- an externa