or concerns is best served talking and working directly with macy's rather thagoing through an intermedia. credit accounts involve confential information and we respect the privacy of our customers. she was happy she woed with us anyway. >> made me feel real good because knew i had help. >> michael finney, "7n your si." >> michael says if you suspect someonelse used your identity to rack up bills, you should notify the creditor or the collection agency right away. we posted a link to the state and federal laws regulating debt collections at abc 7 news.com, look under "7 on your side." >>> san jose could become the first city in the nation to put in what's known as a pot car system. they're carrying passengers at the rport in london. heatr ishimaru has this story. >> reporter: this promotional video from the pod car compy shows a system at work at london heathrow airport. the elevated electric transit syst let's passengers pick a destination and tas them directly there at 25 miles per hour. >> for silicon valley, it's like a packet switch people mover like the internet for people. >> repor