the office of citizen complaints and in fact, here this evening from the occ is senior investigater edward mcmahon is standing up in the back of the room. it is a pleasure to be here this evening to speak with you about the functions of the officers of the citizen complaints. we are also known as the occ. we are the third largest civilian oversight of law enforcement agency in the united states, only surpassed in size by chicago and new york. civilian oversight agencies. for historical purposes, the board of supervisors, sponsored a charter amendment in 1982, to create the office of citizen complaints and we became fully operational in 1983. and i have been the director of the occ for almost 7 years now. and the office of 32 years old. and it was originally an office of the san francisco police department. but later the occ was placed under the jurisdiction of the san francisco police commission. and in the agency separate from the police department, the police commission of course is also a civilian body. the function of the occ is to assist the police department in building trust with the commun