move on to item number 6, appeal number 11-073, irene acosta against the department of building inspection, subject property 20 walter street, appealing the imposition of penalty for construction work done without a permit. and we will start with the appellant. hold on one minute, please. you will have seven minutes, as soon as the clark sets the timer. >> good evening. i am here to ask for a reduction of the work on this notice of violation. i had replaced windows so they could match the neighborhood without a permit. simply because when my dad was here last year, he had said we could change the windows when he died. a friend of mine in santa cruz owns a glass business, and he was asking if he could change the windows. i was like, i am not sure, but because my father passed away, since i was taking money out of my retirement plan because i am unemployed, i figured instead of paying several bills, i would go ahead and utilize him to do the job because he did not have any work. i even had to pick him up in santa cruz to do the worke. i did not know i had to get the work permit. i want to co