isobel asher hamilton, does insider expect you to be on twitter? weren't on twitter, because i find it useful as a tool because so many of the figures that i follow, you know, tech ceos and people like that, use it as a very instantaneous pr service. there was never a point when the company i'm at now sat me down said you have to have a twitter, because the company i'd been at previously, yeah, itjust had not been practical to do myjob without a twitter account. so it's not something that the company forces you into, but it's kind of hard to do the kind of work that we do without it. ian carter, just a word from you, you know, at iliffe media, it's that difficulty, isn't it, of protecting your journalists while at the same time wanting them to engage. how do you navigate that? it's absolutely that, and you get two ends of the spectrum — at one end, reporters having horrendous death threats or being talked about being raped. we've had that before and that has gone through a police complaint obviously. i think a problem is the reporters constantly be