so they contacted j.c. penneyr relieve the retailer agreed to correct the problem. >> she said that doesn't sound right. we will fix that. >> a technician came to the home, remeasured the window and they figured they would return with new shutters. instead, no one came and no one called. so the family contacted j.c. penney again. >> they said we are working on t we will double check. nothing. >> weeks win by, then months. still no shutters. and their custom shelves still sad behind the door. >> we were like, great, now what do we do? then we decided to contact 7 on your side. >> we contacted j.c. penney and after looking into their case the store agreed to give them their money and refunded the full $780. j.c. penney said customer satisfaction is our number one goal. fortunately we were able to resolve the customer's issue by refunding the full price of the shutters and allowing them to keep the shutters installed in their home. >> finally we got some resolution and we will be getting a new shutter. >> we would li

so they contacted j.c. penneyand to their relief the retailer agreed to correct the problem. >> she said that doesn't sound right. we will fix that. >> a technician came to the home, remeasured the window and they figured they would return with new shutters. instead, no one came and no one called. so the family contacted j.c. penney again. >> they said we are working on t it, we will double check. nothing. >> weeks went by, then months. still no shutters. and their custom shelves still sat behind the door. >> we were like, great, now what do we do? then we decided to contact 7 on your side. >> we contacted j.c. penney and after looking into their case the store agreed to give them their money and refunded the full $780. j.c. penney said customer satisfaction is our number one goal. fortunately we were able to resolve the customer's issue by refunding the full price of the shutters and allowing them to keep the shutters installed in their home. >> finally we got some resolution and we will be getting a new shutter.

these are big numbers. >> j.c. penney, 37,000, target more than 90,000.r they ended up hiring 40% of their seasonal staff members as full-time workers, so there is a huge silver lining for those of us who do get seasonal work. it may end up being a full-time job. >> there is a difference between seasonal work and temporary job. explain the difference. >> seasonal work is you come in for the holiday season. you're right, it gets a little confusing. but the fact is right now a lot of employers are hiring for whether it's seasonal worker, temp workers, part-time workers, and that could end up being a full-time, maybe even benefits paying job. >> that's the best thing, get the foot in the door and then kick it wide open and find out how to stay on board. any recommendations for job seekers out there that are looking for these aecvenues, the type of jobs? >> apply online, go to the corporate hiring websites for these respective companies, but go inside, tell them you are flexible, that you have an open schedule. let them know if you shop there. if they don't h

>> yeah. >> i love the power of the three panels from j.c. penneyy. >> doesn't have to cost a lot. that's pretty cool. so you don't have to worry about repainting or anything like that. >> repainting is the cheapest thing you can do. if you don't have the energy at least rethink has it looked thi way for five years? what little things can i do to make it bet sner. >> do i have to do this all at once? >> no but i guarantee if you do one thing you'll want to t's like dominos. you get a great rug and something else doesn't look right. do it when you can but it is fun to do it all at once, once you get inspired. >> thank you so much. >> thank you. thanks to the guys. my gosh. this was like drab to fab in 30 seconds. >> we're applying oxygen to everybody right now. nice job. very nice. >> thank you. little things make a huge difference. >> it sure does. >>> up next, how a little makeup can go a long way to fix your flaws. in fact, if you have our stage hands apply the makeup it's fantastic. right after these messages. it's the little things in life that

another bake market story in retail sales sales slumped at j.c. penney increased at a target still ahead, sarah palin sets her intentions straight for 2012 and the black hawks legend stan mikita joins us on set to part of my job as a diabetes educator is teaching my patients how to start taking insulin. and i've learned a lot from patients who use levemir flexpen. flexpen comes pre-filled with my long-acting insulin, and i dial the exact dose of insulin i need. my flexpen is discreet and doesn't need to be refrigerated. and flexpen goes wherever i go. levemir is a long-acting insulin used to control high blood sugar in adults and children with diabetes. do not take if your blood sugar is too low. tell your healthcare provider about all medicines you take and all of your medical conditions including if you are pregnant or breastfeeding. the most common side effect is low blood sugar. other possible side effects include reactions at the injection site. get medical help right away if you experience serious allergic reactions such as body rash, trouble with

. >> best buy, target, j.c. penneye talked about macy's hiring the largest number of people, kohl's, and again, the thing to point out here, if you're looking till after thanksgiving to find this employment, as you heard, it's too late. now is when they are hiring. so you can of course jump online and find out other big names hiring. of course, we like to talk about hiring because it seems the majority of the stories we're doing talk about layoffs, right. >> harris: no, it's true. we're looking at the positive end so we hope. casey stegall. thanks. >> reporter: thanks, harris. >> harris: a bus driver, a hells angel, a case of road rage, a deadly combination. how a member of the notorious motorcycle club got caught up underneath the wheels of the bus. the way an attorney got one law firm may have hope. that's just ahead, stay with us. the best approach to food is tkeep it whole for better nutrition. that's what they do with great grains cereal. they steam and bake the actual whole grain while the otr guy's flake is more

. >> reporter: promise me is currently being sold nationwide at big stores like j.c. penneydillard's and lord & taylor but breast cancer action wants the fragrance to be taken off the shelved immediately. >> in a situation where not enough is known about what's putting women at risk and why are so many women getting and dying of breast cancer, we think every precaution should be taken. >> reporter: annie would love to support the komen foundation but would avoid products she feels may take away from the cause of fighting breast cancer. >> they are losing sight of the objective initially was. >> reporter: in burlingame, elizabeth cook, cbs 5. >>> two of the main ingredients found in that perfume are toluene and [ indiscernible ] both hormone disrupters linked to breast cancer. >>> couch potatoes, rise up. for 15 minutes. because it turns out that is all the exercise it takes to reap big health benefits. spending just 6.5 hours a month walking can add three years to your life, lower your cholesterol, and blood pressure, and even help you stop smoking. of course most doctors st

this is worthington at j.c. penney. don't wear it with a skirt.ake it look modern. if you wear a lot of black and gray and navy, this is a great way to add color into your wardrobe with a fall coat that is a pop of color. it covers everything. >> i like that. nice job. >> thank you. >> the third look is a coat gone wild inspired by dkny. >> animal print. every day an animal print can be overwhelming. we found this at old navy. show them, joan. we saw men's car coats and animal prints. this one was $99.94 at old navy. >> that is a great price. >> it looks nice if you're tall. if you're on the shorter side like myself, i would recommend looking for a short style. i love the subtle animal print. very beautiful, glamorous. >> looks great. this one is a parka. this is inspired by alta zarra. >> we saw all the models wearing coats that looked a couple of sizes too beat. fashion meets function. >> i like that. >> put up the hood. how much was this one? $68.99. we found it at shopittome.com. it's actually 40 bucks now. you can trade a profile, say you're