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j.j. ramberg. welcome to "your business," the show dedicated to helping your growing business. chances are you have an e-mail in your inbox that is powered by mail chip. the marketing tool brought in half a billion dollars in revenue this year and still completely owned by the two founders. we sat down with the ceo, ben chestnut and why they have chosen to do things differently than their silicon valley peers. ♪ >> a lean and scrappy start. >> occasional interns here and there. it was tough. i remember being in a 900 square foot office. >> a quirky mascot. >> in the early days, we had a fascination with monkeys. they make everyone laugh. >> and an attempt to solve a problem. >> they needed e-mail machting. >> in 2001, they launched e-mail marketing platform mail chimp. it was a side hustle. today, they are doing a half billion dollars in revenue and it's likely you have an e-mail powered by them. as you walk around their offices, it feels like a silicon valley tech company, cool art, modern architecture. where mail chimp differs from fast growing companies is the financing. you

j.j. ramberg. welcome to the beginning of the 13th season of "your business," the show dedicated to helping your growing business. picture this. one of your competitors gets bought out and customers are giving your company a shot. sounds fabulous, right? not always. the family who owns a michigan ferry company thought they were ready for business until passengers showed up in droves and they realized there were rough waters ahead. >> welcome aboard. ♪ >> it was a wake-up call. it was everything from a slap in the face or kick in the butt. we tried to organize ourselves, but did we really nail it? no. we didn't. >> the summer of 2017 was one for the record books at shepler's. not in the way the family would have hoped. >> did we think it was going to be like this? we never thought it would be like it is. >> it was to the point where, holy crow, we have never seen anything like this. >> far from smooth sailing in the straits of mackinac that year. >> we scrambled and did our best to take care of ever

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j.j. ramberg. welcome to "your business," the show dedicated to helping your growing business. there are all kinds of ways companies can expand from local to becoming a national brand. one of those ways is through partnerships. we headed to chicago to find how food related companies joined together to help them both grow. >> start in new england. we are here in chicago, as well, with plans to move to new york city and d.c./baltimore. >> a man of action. he's co-founder of 4-year-old boston based lean box. a data driven vending machine for fresh food. >> thank you for your purchase. >> he has big dreams, dreams that expand beyond boston. >> our goal is to have lean box in every city in the united states and to change the way the american work force eats. >> we have great ambitions to scale the company past two cities. >> nancy sharp is the founder and owner of foot for thought, a multimillion dollar midwest catering company. recently, they formed a partnership called lean box great links, the first step toward making lean box a national brand. >> it's always nerve-racking, letti

j.j. ramberg and welcome to "your business." the show dedicated to helping you grow your business. the marketing tool brought in more than half a billion dollars of revenue this year and is still completely owned by the two founders. we sat down with ceo ben chestnut to ask them why this tech company has chosen to do things differently than its silicone valley peers. a lean and scrappy start. >> occasional interns here and there. it was tough. i remember being in a -- like a 900 square foot office. >> a quirky mascot. >> in the early days we had this fascination of monkeys. they make everyone laugh. >>nd attempt to solve a problem. >> our customers needed e-mail markets. >> ben chestnut and dan launched atlanta based e-mail marketing platform e chimp. today the company is doing more than half a billion dollars in revenue and it's likely you have an e-mail powered by them in your inbox right now. >> we send about a billion e-mails a day. >> as you walk around their offices it feels like a silicone valley tech company, cool art and modern architecture, a casual environment but where