-jace: good. how are you? -lemonis: i'm marcus. -jace: jace. lemonis: according to mike, the mt. lebanon franchise is the one that's struggling the most, and i can see why. it's dark. it's dirty. the menu's confusing. do they serve hamburgers and hot dogs, or do they serve gyros? you wonder why people aren't coming here? you're not giving them a reason to come. how long have you been here? jace: a little over three years. lemonis: how much do you interact with your franchisors? how much do you interact with them? jace: uh, not too much. they come in the first of the month to get their check, and then i don't see them too much after that. lemonis: they don't come in and help and talk about ideas and help market the place? jace: not really, no. like, i don't see them unless it's the first. lemonis: make good money? jace: no. not the money we want to be making. lemonis: so, how do you keep the doors open? jace: we're just -- skin of our teeth right now. lemonis: all right, my man. nice meeting you. jace: it was very nice meeting you, too. lemonis: take care. i'm on my way to the mar