and thanks to jack hardy for assisting a customer to obtain architectural drawings for a building from 1914. the later stated that i found jack and other personnel cooperative and helpful. and the important project on schedule to begin construction in january of 2018. and thank you to donald duffy of inspection service who is received a special compliments for his outstanding customer service and work with customer. another record management division honoree is joann wong who received a letter thanking her for helping obtain building plans for the home and provide thoughtful and prompt service and went the extra distance in helping me near closing time. kudos to director hugh and members of the dbi staff who hosted the state department delegation of 20 from china on december 7. the china communications construction group which were members of beijing and shanghai were particularly interested in the classifications and types of buildings in san francisco as well as dub dib's role in facilitating major construction projects and congratulations to dbi's mis staffer mark langon who recentl