jesse alleges that jacken is and his colleagues wouldn't negotiate in good faith.s the battle escalating jesse turned to help to the fdic. the agency has enforcement power over the financial firms like sabal and oak tree capital that it partners with. the fdic brett edwards wants borrowers to come to him if they have complaints. >> because we want to hear about it, we want to investigate it. there's a lot of controls we have in play. we do annual audits, we do site visits. we thoroughly investigate all complaints. >> but when jesse wrote at least two letters to the fdic detailing his concerns and made dozens of phone calls to the agency, the fdic replied that there was nothing it could do. and its investigation consisted of contacting one of the company's jesse alleges is trying to grab his property. we pressed to find out more from the fdic during a conference call. >> we reported it with the permission of all the parties. here's how the fdic's brett edwards started the call. >> rick and hannah, thanks for doing this. i'm going to turn it over to pat, and he can g