pricing at jacob maarse hasn't changed in years.e cost of materials has gone up, but they haven't raised the price to the retail consumer at the same time. so if you look at a simple arrangement, and the cost used to be $75, and now the cost is $85, you can't price it at $85. you have to move the numbers up appropriately. these margins aren't acceptable. we can't make money that way. can you grab this with me? we're all working to get this warehouse cleaned up. and i want all hands on deck to get ready for this re-grand opening. is raul here today? >> he was asleep. he kind of forgot. he's coming right now. >> employee tardiness costs business thousands of dollars each year. not only is it bad business, it's not gonna happen on my watch. i talked to erick about raul... >> mm-hmm. >> who's not here. >> right. >> people can kind of not show up, and they would just kind of get away with it? as general manager, marina needs to set the tone. and showing up for work late is not acceptable. and having the employees respect you is more impo

a few months ago, i came to the aid of a struggling florist in pasadena, california, jacob maarse flowers quite a bit of money. how much do you think i've spent? >> at least 150,000. >> we had a deal. we have a deal? >> deal. >> but at the end of my week, hank maarse decided he didn't need a partner. >> i'm not gonna take your deal. i don't know what you did, spent. i mean, i didn't see anything. >> you're a punk, hank! you better call your mama and get my money back. i was angry, and i planned to take legal action. get out of my face. but after the show aired, i got a call from hank's mom, clara maarse. she honored her word and paid me back. >> we'll give you the money back. >> and i'm hopeful that maarse flowers will continue to thrive. >> narrator: in this episode of "american greed" -- in a small town, a money manager named bob mclean is a noted philanthropist, giving away millions to charities. >> it's a pledge from my heart to your heart. >> he reveled in that attention. i think he was totally in his element. "i am a good guy, i am taking care of my city, and i'm taking care of my p

. >> i go inside jacob maarse, a high-end florist and gift shop in pasadena, california that hasn't earnede its founder died in 2010. how much money will this business lose this year? >> close to 200,000. >> sloppy business practices... do you have an inventory system? >> no. >> together with lax management has driven down sales and piled up debt. so are we going the right way? >> i believe so. >> we need to know where we're going. if they don't make changes, this 47-year-old family business will be forced to close its doors. this business is a total mess. i'm fighting against time to light a fire under these people... this is the thing that will help us go from the red to the black in one month. before this business crumbles