>> robert rising and jacqueline tellez are the owners of new york slab. their furniture factory and salvage lumber company was located in that building. they got an unwelcome early morning call. >> the first thing i'm thinking is, is it my shop? am i responsible? so, click on the news, and the top half of the building was burning. >> i was frightened that we might have been the cause of the fire. >> watching the fire on tv was devastating. but knowing their shop was located on the ground floor, robert and jacqueline could tell one important thing right away, they were not responsible for it. >> i see it's the third, fourth floor, and the roof. and i'm like, okay, relieved i didn't cause the fire. >> fortunately, nobody was injured. but for robert and jacqueline, the core of their business was gone before sunrise. >> we have no investors. we've taken out no loans. everything that we have has been with our money. i mean, we have raided our savings accounts, retirement accounts. >> it looked like a crime scene. there was water everywhere. stuff was wreckage.