starting us off this hour, our nbc news correspondent jake ward from california, the headquarters of facebook. facebook advisor, roger mcnamee and katie harbeck. she ran the team on how to use facebook for their needs. roger, we'll start with you. as we do know, facebook has been a punching bag for years, but what was interesting was the witness with her candid testimony, and two, the substance. this went from saying facebook is bad and explaining how facebook and instagram can be addictive and harmful to children and can really undermine our democracy. roger, is this an inflection point? >> the thing about francis haugen is she is so courageous, so ah authoritative, and i found her utterly convincing. i thought her testimony today was extraordinary. in my mind what she has essentially done is -- mortgage loans or policing. i think when we're looking at it, we need to think about safety for all technology. i do think the motion that likes the fda that certifies products every year is actually a really good idea with harsh penalties if it turns out you're not safe. i think we also nee

let's go live to jake ward in san francisco for us. s some help still out there for renters, but their situation has just gotten a lot more difficult. tell us where things stand this morning. >> reporter: chris, the dawn is breaking here in california on the first day without that protecti cocoon that had enshrouded renters all across this state. at this point, renters can no longer simply, you know, do away with the worry that they will be evicted. they have to take action. the good news, of course, is that there is still protection available. there are billions in federal funding available to renters. but they can no longer simply get by without paying their full rent. they have to take action now. we spoke to a single mother of three about just how difficult it is to make ends meet in this a state that's affordable as this -- as unaffordable as this. have a listen. >> the rent where i'm currently staying is $4,300 a month, with a $75 late fee. when i first moved into this current place that i'm in now, seven years ago, i was paying $

and joining us now to discuss, nbc's jake ward. ie, they are going all out to counter the image that miss haugen portrayed of a company that she said had essentially ran right over its safeguards and made possible the january 6th riot. she also, as you know, turns out to have been the source for the "wall street journal's" explosive set of reports. at this point, facebook, however, is coming out with several statements about it. most recently, they talk about the extraordinary efforts that they are making to create a safer place. they say, every day, our teams have to balance protecting the right of billions of people to express themselves openly with a need to keep our platform a safe and positive space. this is rhetoric we're going to be hearing certainly throughout the week and from their officials. we have not heard from mark zuckerberg. we have not heard from sheryl sandberg. but other top officials at facebook coming forward to speak this week, stephanie. >> but here's the thing. this hearing is going to happen tomorrow. it's

. >> joining us with nbc news correspondent jake ward from san francisco and nbc news senior reporterh. jake, i'm trying to fire up facebook here on my phone and no dice. so who's up with this outage? to the degree that we know more about it. >> certainly, geoff, the outage's timing is pretty extraordinary. but there is no indication currently that it is connected to these new revelations. we do know, however, that facebook is down, and not just facebook. all of its products, all the way through to oculus, the vr headset. and not only its external products, also its internal products. the head of instagram describing this as being like a snow day. one facebook employee told us that everyone is just standing around. so a pretty thorough shutdown today here, geoff. >> so let's talk about the allegations from this whistle-blower, the former facebook product manager, frances haugen. what's been the response from facebook? >> facebook is on a media blitz, trying to push back against these allegations. it said in a statement to nbc that it has a strong track record of using research in orde

nbc's jake ward joins me from the port of oakland. what are you seeing, jake? >> reporter: what's extraordinary, geoff, is to be in a place that's felt the tidal wave and taken it on the top of its head. this place, port of oakland, is literally overwhelmed. it got to a point where it simply could not handle the crush and shippers began turning away. that meant that by august, revenue and shipping, incoming ships, were actually down from the year prior, which was extraordinary to see. that's why this port had to undertake extraordinary efforts, it had to put in the largest cranes in the world, it had to expand its capacity so it could cram 60% more containers onto the ships. now we see those efforts having to be taken on a federal level. the white house will announce walmart, fedex, and ups will commit to a 24/7 schedule to move goods faster. these ships carry the lifeblood of the united states when it comes to the things we buy online. as you mentioned, we're a country that's used to getting what we want, when we want it. it turns out the supply chain built fo

here's nbc's jake ward. >> reporter: why is data from space so valuable? think about it this way.ricultural company looking to make farms more productive, you could put up a drone and scan a couple hundred acres to see which plants look dry, sure, or you could buy imagery from a satellite that can see 700 million acres for about 100 times less money affordable daily satellite imagery is also a vital weapon against climate change why? because until now we just didn't have enough data to see the change happening in realtime >> we can't stop deforestation if we're only measuring every year if it happens in days same with emissions, same with agriculture and same with all of these things you need data on the time scale of change to take care of it. >> reporter: the principle of planet is that anyone aside from terrorist organizations and embargoed nations can buy these images clients can task a handful of these large satellites with special jobs and key it exclusive for a period of time they have pulled huge geopolitical threats into the public eye that previously only an intelligence

jake ward, nbc news, phoenix, arizona. >>> up next for us tonight, why millions are planning their dayround a dog named noodle >>> finally, the little dog with a big following whose daily forecast has become a must for millions. here's kevin tibbles. >> reporter: meet noodles of hugs. noodles, a 13-year-old soup saying, four legged fortune telling pug. >> oh, and he's feeling jacked. >> reporter: who has the whole world waiting each morning to see if it is going to be a bones or no bones kind of day. we're not talking other dogs here, folks. we're talking people, millions of them, checking in on the internet and tiktok. every morning jonathan graziano rouses noodle from his slumber if noodle keeps on snoring. >> nope. >> reporter: well, it is a no bones kind of day. might as well crawl under the covers yourself >> oh, my god. he's got bones >> reporter: but if he wakes up, it is time to celebrate a bones day. >> buy that lottery ticket you know, positivity on the internet is a little hard to come by nowadays if i can contribute to that, it is amazing. it is a live privilege. >> you kno

calling that release a selective use of leaked documents to paint a false picture of his company jake ward has the latest >> reporter: for years, facebook has been studying practically every social ill that plagues its platforms from misinformation to threats of violence. and newly revealed documents show the company appears to be at war with itself as to what should be done about it in a post called, "what is collateral damage" on an internal message board, an employee says when it comes to misinformation, facebook's core mechanics allow potentially dangerous and harmful content to flourish divisive posts and comments, researchers warn, seem to be better for business. researchers created fictitious accounts to examine where facebook's rules and recommendations sent them one set up to follow conservative news got conspiracy recommendations after only two days. we asked facebook head of content policy whether these problems whether these problems can be fixed >> there will always be challenges in the social media landscape, just like you will never stop abuse in the offline world and you'll

$400,000 for the first time many are choosing to renovate instead, but that's tough as well here's jake ward >> reporter: homeowner and mom amber bissoti saved for years to renovate her home in seattle. >> and our kids are teenagers and they're growing. >> reporter: you budgeted for this one way, and i'm assuming that the price has changed. >> the lumber prices obviously have gone up. >> reporter: for this contractor, josh mcdowell, he says he turns away roughly ten jobs a week. now clients may need to wait for lower lumber prices. >> so they have been waiting six to eight months to have their project done and you have to tell them they now need to wait another year or so. >> reporter: in fact, the backup in the workload is to intense, she just took a job working with mcdowell meanwhile, new homes remain hard to come by construction fell by 1.6% in september as supply chain failures continue to choke the market. >> you can understand why now a house costs $700,000 to $800,000 if it costs $200,000 just to add an addition to it. >> there you go. >> reporter: at stewart lumber, basic plywood co

with me, jake ward. jake, a couple of things here.ps do something that they shouldn't have as it relates to the law, right? any sign of any investigation? what are the facts here, what do you know? >> well, the complaints that are in front of the sec now certainly allege wrongdoing. and i think what's important to remember is that as, you know, extraordinary as the spectacle was with frances haugen yesterday, very little of what was discussed, very little of what gave so many people this visceral reaction was actually illegal. it's really only what's in front of the securities and exchange commission that forms a legal basis for actual wrongdoing here. now, we did hear from sec chair gary gentzler earlier on nbc when he spoke with stephanie ruhle. have a listen to what he had to say. >> if executives of companies that are public companies mislead the public, they mislead the public in their financials or they mislead the public in a material way in terms of their products, that can be a violation of securities laws. >> now, part of wh

jake ward is in san francisco. , take us through the nuts and bolts of how the governor go to this decision and how and when it will be implemented. >> reporter: this is an extraordinary development for a state that holds 9 million children. just the sheer breadth of this mandate across the state will have a tremendous impact on public health. that's, of course, what governor newsom has been talking about again and again. you'll recall during the recall election season, the recall he survived, he said again and again that a vote for him would be a vote for health. so many of his opponents had decried the mask mandates and other steps the governor had taken. it turns out now that he has the recall behind him, he's going hard at public health. in this case an absolute blanket mandate, all students, public or private schools, have been to get vaccinated as long as it's been fully approved by the fda. you mentioned 12 to 15-year-olds are getting vaccinated under an emergency order, but it's expected coming in the fall w

i'm joined now by jake ward who covers technology for nbc news and spoke exclusively officer of contenth been going through the documents for weeks now. so jake, we've suspected facebook of stoking hate through misinformation in some form or fashion for quite a long time. what do the documents show us that we didn't know? >> what's notable here is that these documents are not written by outside critics. they are not written by journalists. they are not written by academics outside of facebook. they are written by academics inside, researchers hired specifically to help facebook understand its platform and its effects better. that means that they have extraordinary access to the data. and can measure in ways that you and i outside the company would never be able to, the literal effects from moment to moment across millions of people around the world. what we're seeing here is not just that broad sense of dissatisfaction, but very specific things. there are individual studies and posts from within the company that say specifically negative information is reshared more often, that it corre

let's bring in our jake ward and garrett headache and cheryl frankel. inside facebook, battle for domination. let's start with the shutdown. it was a crazy reminder of how dependant we are on facebook. it looks a whole lot more than a utility than a social media company. how much does yesterday's shutdown reenforced call which to break this company up which elizabeth warren has been demanded in 2016 or at the very least regulate it. >> reporter: stephanie, there is any doubt of this company takes up our life. when the outage shows us this outline of its place in everyone's life. when you look at the trust argument and lawmakers trying to describe the role that facebook plays and all of that was suddenly thrown into sharp leap by five hours with outage. you had every one of its platforms, instagram and facebook and whatsapp down. the extraordinary roles it plays in our lives and the way small businesses are will to do business in the way that people could not communicate with their friends and relatives. the extraordinary power and influence. >> dylan, i

jake ward will join us with the latest. >>> beyond our borders the latest doefrlmentes after fire ripped through a high-rise building in taiwan, leaving 46 people dead and dozens of others injured. we begin this hour with the latest on the pandemic, a new study from the national institutes of health reveals that mixing and matching covid booster shots is safe and effective. for more on this and other covid news i'm joined by cal perry, nbc news correspondent and meagan fitzgerald also an nbc news correspondent in chicago. meagan, explain what the study means when it says it's okay to mix and match covid boosters. >> reporter: so jose, what this nih study says is that it's safe and this has not been peer reviewed but for example if you received the moderna vaccine it's safe to get a pfizer booster shot and vice versa, if you had pfizer you can get a moderna shot. what's interesting here, as it relates to those who got the johnson & johnson shot, it says they actually benefit greater by getting a moderna or pfizer booster shot as opposed to getting a j&j shot because it increases their imm

jake ward, nbc news, phoenix, arizona. >> our thanks to jake for that reporting.olved. needless to say there is no quick fix for the supply issues plaguing the united states, but with the reform calling for major investments in the framework system it could help us brace for the inevitable next disruption unless congress can pass it. we'll see. one representative is feeling more optimistic than most. congresswoman jayapal is joining tiffany cross on "the cross connection" right after velshi. good morning, my friend. what's going on on the show today. >> good morning, ali. always great to see you. you're right. congresswoman jayapal will be on and the initiatives that the caucus wanted in the reconciliation bill are still there and tampered down expectations because the funding to keep those programs going is not quite there. so we'll talk about that. i'm not sure how much this matters if voting rights are be on obliterated and we'll see if there's any hope of passing voting rights and you've seen the voter suppression laws. we'll talk to the family of a maude arbe

and history will not judge us kindly here's nbc's jake ward >> reporter: facebook's internal research shows that, for years, the company has studied practically every social ill that plagues its platform. from human trafficking to threats of violence. and facebook appears to be at war with itself as to what should be done as some of its researchers loudly sound the alarm >> they are making dramatic recommendations about changes to the company. but it doesn't seem as if the company has changed. why is that? >> we do listen to the researchers. and first, the fundamental question is why would you have a research team in the first place? we have those researchers. we have built a team now of more than 1,000 individuals, most of them with ph.d.s, who work on researching the experience that people have around our products and our different features for only one reason, and that's to make those products and features better >> reporter: but researchers post internal messages with titles like does facebook reward outrage? carole's journey to qanon and we are responsible for viral content. one

joining us now are nbc news correspondent jake ward, and early facebook investor roger mcnamee, also the author of "zucked." give us a sense what have stood out to you and what did you hear back from facebook as did you your reporting? >> geoff, what's extraordinary is these are not documents and complaints being raised by outside journalists or academics. these are internal researchers, ph.d.'s and the like hired by facebook to help them understand us better and understand their own product better. and the objections and concerns these researchers are bringing up are about the things that make facebook what it is. comments, likes, shares. and they point out at the end that those core functions may in fact be backfiring and creating all sorts of problems. we put this to the head of policy for facebook and basically asked, if the core functionality is creating this stuff, is this somehow an impossible problem to solve. have a listen. >> is facebook irredeemable by its nature? >> there will always be challenges in the social media landscape. but just like you will never stop abuse in t

putting these eight counts at the feet of the sec may have been a shrewd move for many reasons shep >> jake wardyou. mark zuckerberg also apologized for that six-hour outage that hit facebook, instagram and other apps on monday he said he was really more concerned about how it affected people who rely on facebook and more about the number that switched to competitors. it turns out that number is pretty high. the founder of the messaging app telegram announced that 70 million new users joined in just that one day during the facebook outage that's more than a 10% increase compared to the number of users reported in january this year. the signal reports millions of new signups. both apps compete with facebook's whatsapp messaging platform >>> havana syndrome. that apparent direct energy attack that's hitting americans all over the world now a new warning from the white house. this is serious. the guidance we're now getting to protect our people. >>> new york commercial real estate took an enormous dive at the beginning of the pandemic. now finally there's news of a bit of a turnaround. christina ev

nbc's jake ward, we just saw him just a few minutes ago, spoke to former facebook, google, and pinterest employees about the intimidation they faced after coming forward. and south of the border, new reporting from telemundo reveals the very real threats of violence many migrants face while making the dangerous journey to the united states. we'll talk to the reporter who uncovered these stories. >>> and we start this hour with the latest on capitol hill, where progressives were able to delay an infrastructure vote without a deal on a massive spending bill aimed at strengthening the social safety net. progressives are very optimistic it will all come together for them. >> we're going to pass both bills. and i am just really proud of the progressive caucus this last week, because we got the two bills back on track. this is the president's agenda. all of these things are what are going to make a difference to people across this country. >> joining me now, yamiche alcindor, white house correspondent for pbs "newshour." she is also the moderator of "washington week" on pbs and an msnbc politi

jake ward is outside the port of oakland. we're joined by senior business correspondent stephanie ruhle. good afternoon to all of you. i wanted to listen there at the end in case president biden took any questions. interesting that he linked -- and this was not unexpected -- that he linked his agenda to what he wants to see longer term as it relates to progress here on the supply campaign. >> absolutely, hallie, that stood out to me as well. the president talking about the news in the top of his speech, the fact that with an agreement of these ports, they will be able to be operating close to 24 hours a day and seven days a week. the president is touting the fact that by bringing these ports together and working with the private sector, there will be about 60 more hours per week where these cargo ships can be unloaded and goods can be moved, even though there is a whole separate trucking issue with getting these to the private companies. and that's why he is asking them to step up, meeting with the heads of walmart, of fedex,

jake ward, thank. don't go far. we'll be coming back to you later in the hour for an update on the hearing. >>> let's now turn to what else is happening in washington. joining our conversation, politico white house correspondent and playbook co-author, eugene daniels. he's also an msnbc political contributor. leann is still with us. thank you both for being with me. leann, the standoff on the debt limit continues. the u.s. barreling towards defaulting on its debt. what's the plan to stop that from happening? >> there is a plan. i don't know if it will work, though, jose. the plan is for senate democrats to hold another vote tomorrow on lifting the debt limit. but the problem with that plan is it needs the support of ten republicans in order to move that process forward. there's no indication that i'm getting from republicans on capitol hill that they are willing to provide that support. senate minority leader mitch mcconnell insists that he's not going to help democrats do it. now, i will say that there is -- there

. >> nbc's jake ward is in menlo park, california.i vitali is on capitol hill, and also the "wall street journal's" reporter for tech. good afternoon to all of you. the newest part of the story that developed is the facebook response that occurred over really the last hour, 90 minutes. my interview was right before we were coming on the air for this show here. what i thought was interesting was the way facebook seems to be now going after the messenger rather than the message, right? you heard some of it in what monika bickert had to say, sayen houghen didn't work in some of the areas she talked about. she acknowledged she didn't work in some of the areas she talked about. facebook is says, listen, the way she characterized our company is a mischaracter zashz. they're saying we're open to regulations too. >> well, that's absolutely right. this new facebook media strategy seems to be about, as you say, attacking the messenger. yesterday, they were not talking about her by name. that was true over the weekend as well. now they are in fa

former chairman and ceo of google he oversaw google's operation in china and recently he opened up to jake wardlessons he's learned. >> do you think that the calls for deeper regulation of big tech companies in the united states is going to put us at a competitive disadvantage to china. >> the top five tech companies are the top five most valuable in the united states let's understand that the regulation needs to be on the edges. it needs to be in the area where there's a little bit of excess the core invention of the american technology industry is enormously valuable. >> sounds like a fascinating conversation you can find more of that conversation throughout the day on nbc news now, our streaming channel. >>> let's go to the weather. mr. roker. who would like to play, who is warmer who is warmer today? san francisco or new york? >> new york. >> new york city let's see. oh sorry, savannah. find out. oh, sorry! 0 for 2. washington, d.c., 12 degrees above average. los angeles 12 degrees above average here in new york 75 degrees here's our next two cities los angeles, washington, d.c who is warme

joining us now from san francisco, nbc's jacob ward. jake, good to see you. what options do these retu rent have now? >> reporter: well, jose, as the sun comes up here, this is the first day that they do not enjoy the blanket protection of the statewide eviction moratorium. but the good news is, there is still an extraordinary amount of money available to help both renters and landlords. we spoke to one single mother of three, who lives in east palo alto, one of many incredibly unaffordable places across the barrier here, about what it is like to live under the threat of eviction. here's what she had to say. >> i'm hopeless. crying at nighttime sometimes. i'm staying up late, just trying to research different resources that we have in the community. it's definitely put a ton of bricks on my shoulders, to try to figure this out. while keeping the kids happy and not noticing every little thing that is an obstacle for us. >> reporter: now, miss cheadle there told us that it is impossible for her to even imagine moving her family right now. she could not afford t

introduction, our national security advisor, jake sullivan, who will be reviewing the president's trip, second foreign trip later this week. he'll take questions jf wards, will i do a full briefing. or as long as you guys would like to do a briefing after that. i turn it over to jake. jake: thank you, jen. hi, everybody. it's good to be heemplet as you know the president is leaving for europe on thursday. he'll first head to rome for the g-20 and then to glass cow for the international climate conference. in rome he'll start on friday with a meeting with pope francis. followed by a bilateral program with our italian hosts including meetings with the italian president and italian prime minister. he'll also meet with french president mack roan on friday. macron on friday. saturday and sunday he'll attend the g-20 events. there will be several sessions covering the main elements of the international economy and international affairs. and while he's there in rome, he'll also have the opportunity on the margins to engage with key leaders on a range of issues of importance to the american people, including supply chain resilience, energy prices, the iranian

ward. suicide bomber targeted a shia mosque. and isis and the taliban as you note, they're sunni. >> reporter: that is right, jake.that afghans have become all too used to during the past years in which some had hoped maybe with the taliban in control and the taliban really pushing this idea that they could provide security, that maybe this would be a thing of the past. well now we see very clearly that it is not a thing of the past. those were ordinary muslims, afghans going to the mosque on friday, today is the muslim holy day for their noon prayers when that huge blast hit killing more than 40 people, injuring more than 100 people and we do any have a claim of responsibility as you mentioned from isis-k. and this make no mis take about it, this poses a major challenge to the taliban. because as i mentioned before, they're main appeal to many people here is this idea that they could provide security, that they could put an end to the fighting. this is not the first major attack. we saw one three days ago here in the capitol and weeks before that at the airport. so taliban now has a serious issue on its hand with