fbi agent in charge, james casey. >> you didn't give them $50,000, you gave them ten. >> we gave theman $50,000. >> and they said don't put a gps tracking device in. >> right. >> and you did. >> right. >> is that standard procedure to ignore kidnappers? >> we're in charge of how this goes, not them. the idea was get the bag to them and find out where they are. >> but then came something no one expected. quinn's mom, gail sikes. >> quinn called and said where's the money, they're going to kill me. where's the money. >> and you said? >> i dropped it, absolutely. >> jesus, quinn, what kind of people are these? i told you, you go to the crab shack and there's a huge parking lot on your right. >> listen to me, hello. >> and for the first time, everyone heard the voice of one of the kidnappers. >> was anybody following you? >> no, i don't -- certainly not. >> anybody follows you, you know what happens. >> what? hello? >> when you hear that guy's voice on the phone, that changes everything. >> absolutely. she said early on three albanians grabbed her over a loan shark. we've got a male there