i'm kelly swoope long with jamie costello. we begin with the breaking news out of los angeles. a gunman opens fire at l.a.x. >> the gunman is anthony ciancia. he had a net that said he wanted to kill tsa. thousands of passengers try to figure out what are they going to do. we have more on the san francisco tick moments inside terminal 3. >> reporter: a tsa officer was shot and killed by a man who was wielding what's being described as a long gun at  l.a.x.'s terminal 3. at least three others were injured and confirmed only one gunman. the gunman is in custody. >> this was a loud bang, like boom. it was a loud one. from there we all ducked down. i see nothing but things around me. >> reporter: the first report came after 9:30 local time. they set up triage and a man wearing a blue tsa uniform could be seen coming out holding up his arms stained with blood. inside the terminal the news came from an airline official. >> security in terminal 3. >> reporter: there was a huge response from airport police. officers could be seen enteri with guns drawn. terminals 1, 2 and 3 were clos

. >> kelly swoope, jamie costello and you. if you use city water at some point, you may have got an bill overflowing in charges. >> now incorrect readings could be a thing of the past. not everyone is happy. amy aubert explains why some are sceptical. >> for the first time in 75 years, people who use city water won't need a quarterly visit. the city passed a multimillion dollar plan this re place the outdated system with smarter smeamplet city water cuss -- smart meters. they will be estimated bills. >> some of the bills are in the millions are wrong. my bill went from $40 to $800. >> reporter: you might know linda stewart has water bill woman. her bills overflowed with issues and she let it be known. >> this was hard, knowing this is happening, not only to me because i wasn't too bad off then but knowing that other folks and people who couldn't afford it it was happening. that took a toll. >> reporter: in the end she paid $2500 in wrong water bills. that's why she's staying on top of the city's plans. >> when i hear about peo