and jarvis murray is here representing the san francisco department of transportation. at this time, if you could please go over the boards leading guidelines and conduct the swearing in process. >> the board requests that you turn off all funds, beepers, and pagers. please carry on conversations in the hallway. the rules of presentation are as follows. appellants, permit holders, have seven minutes to present their cases, three minutes for rebuttal. people affiliated with the parties must include their comments in these times and members of the public who are not affiliated with the parties have 3 minutes each to address the board but no rebuttal. to assist the board and accurate preparation of minutes, members of the public who wish to speak on an item are asked but not required to submit a speaker card or business card to board staff when you come up to the lectern. speaker card and pans are on the left side of the podium. the board also welcomes comments and suggestions. customer satisfaction survey forms are also on the left side of the podium. if you have question