. >> our "action news" photographer and troubleshooter jason marcini install the new fire lace. >> problemte so much your help i i really, really do. >> here is the twist, denise told us the new unit stopped working too. we contacted heat surge again and this time the company gave the couple a full refund. also the company tells us it's no mropinger making that model ev 2 portrait and blames the delay on revolving the problem on miscommunication. it believes the shar's didn't follow all the instructions in manual. recommendations include you should not use extension cords with unit and not plug other appliances into the same circuit. for company's full statement go to 6abc.com and head to our troubleshooters page if you need help. i'm nydia han, "channel 6 action news." >> thank you, nydia. it will be a very chilly weekend. here's cecily tynan. >> tonight is a night you need heat. temperatures drop quickly. stormtracker 6 double scan showing we have dry conditions out there and action cam taking a look what the is known as full beaver moon and full beaver moon and americans can set traps t