jayne laughs. i made sure i was, yeah.here a massive ponytail at the back? well, as you can see it's... ah, right, yeah... it doesn't get much worse than this. it's the longest i've ever gone without a haircut. across the city, susan has been calling her clients in gearing up for going back into business. as a freelance stylist, she unpacks the tools of her trade in clients‘ homes. that is still allowed. for now, though, she will try, where possible, to stick to gardens. i'd rather be outside. it's safer, isn't it? if it's raining, though? so, some of them have got a conservatory, the doors open. if they're in the kitchen, the door and the window will be open. so even if it's a rainy day, the door can be open, the window can be open — there's a way. i've noticed the temperature gauge. that's not in the guidelines, is it? no, this isn't in the guidelines, however, i'm going rogue with this. um, just to do everything i can to keep my clients safe. and the key question is — will people feel safe? um... mm, that's the million

jayne laughs. i made sure i was, yeah.t is still allowed. for now, though, she will try, where possible, to stick to gardens. i'd rather be outside, it's safer, isn't it? if it's raining, though? so, some of them have got a conservatory, the doors open. if they're in the kitchen, the door and the window will be open. so even if it's a rainy day, the door can be open, the window can be open — there's a way. i've noticed the temperature gauge. that's not in the guidelines, is it? no, this isn't in the guidelines, however, i'm going rogue with this. um, just to do everything i can to keep my clients safe. and the key question is — will people feel safe? um... mm, that's the million dollar question. i've got all the ppe, all the sanitising and sterilising equipment, i've got procedure to follow. hope for the best. but what about clients? how do they feel about getting back in the hairdresser‘s chair? only one way to find out. let's take the chair to them. off the phone, come on, in the barber's chair. have you got time to get