jean hanson is as much a staple in the store as the bear that has become a symbol of the shop -- jean hammond. this week, she celebrates 50 years working in a buttery. she was hired in 1962 by the current owner's father. when she started, she did not know the first thing about selling shoes, but she learned quickly, and now she can tell your shoe size just by looking at your feet. >> what do you think? >> 6.5? six? >> that is right. but what she enjoys most of all is the lasting relationships she built with customers and especially their kids who come back year after year. she calls them her second family. >> seeing all the kids that have been in and out of your through the years that go to college and they leave, and they come back. they call sometimes. that is kind of neat. >> she has also seen a lot of changes in the industry. when she first started work, she had to ask her boss permission to wear pants to work. now she has adapted to new technology and the latest styles, but some things never change. >> we still measure feet and do all the good things they did a long time ago. >> she says