. >> jean o'neal is executive director of the golden gate chapter of the golden gate bbb >> it's standardg trial period from the day the order placed is not a fair offer. >> nancy returned the pills and says she was promised a refund four months came and went. she called seven on your side. trimenex told us nancy received terms and condition was the welcome package accusing her of not reading it. nancy disputes that. the bbb gives the company an "f" >> it's a nice free trial offer except it's not free. it's not a trial. >> bbb received 99 complaints about the company over the past year. when asking about that the spokesman questioned the bbb credibility. the bbb is for profit a spokesman told us, it's hard to deal with a company that deals for profit. some of those complaints from customers when had identifies stolen they weren't our customers. we checked and bbb is officially registered as a nonprofit. as for exact terms and conditions, the company says it would send us a copy. it did not. both bbb and nancy say they have never seen them we looked on the company web site and found one da

. >> jean o'neal is executive director of the golden gate chapter of the golden gate bbb >> it's standardthe order placed is not a fair offer. >> nancy returned the pills and says she was promised a refund four months came and went. she called seven on your side. trimenex told us nancy received terms and condition was the welcome package accusing her of not reading it. nancy disputes that. the bbb gives the company an "f" >> it's a nice free trial offer except it's not free. it's not a trial. >> bbb received 99 complaints about the company over the past year. when asking about that the spokesman questioned the bbb credibility. the bbb is for profit a spokesman told us, it's hard to deal with a company that deals for profit. some of those complaints from customers when had identifies stolen they weren't our customers. we checked and bbb is officially registered as a nonprofit. as for exact terms and conditions, the company says it would send us a copy. it did not. both bbb and nancy say they have never seen them we looked on the company web site and found one dated 2012, offering a 30 day