jeanie wasn't but i was crying and i asked him why did you hit her?anie again the other passengers physically restrain him and it's not easy. >> there was three guys holding him. one guy had him around the chest. one guy had another arm. they were struggling to restrain him. you know, they were all kind of shuffling to keep their footing because he was trying to pull away. i wasn't scared so much as i just hoped he didn't hit me. that's all. i just was kind of going like this waiting for the punch but it didn't come. >> it takes a little while but finally the man stopped struggling. >> he finally calmed down. his head slumped. >> the passengers continued to hold him until police arrive on the scene. the man is arrested, eventually pleads guilty to attempted malicious harassment, and after serving 134 days in jail, is released with a suspended sentence during his probation. jeanie suffers a cut to her face. >> he hit her so hard that this snapped here and so it went into her temple so she had a cut in her temple that was bleeding. >> denise and the oth