my name is jeanine nicoleson your san francisco fire chief and here before you today you have quite a few leaders of city departments and you have before you what we call a city family and as the city family our departments are here to help, to help the citizens of this city whether whatever storm it is, however, i can't stress it enough, call 911 for life threatening emergencies only. we still have to run all of our critical 911 calls whether it is a cardiac arrest or car accident or a fire, and if you add all of these flooding issues that we had earlier this week, it can really over tax the system so again, if you have a little of flooding in your home, call 311. if someone is having a heart attack and someone sweft away by water, call 911. the san francisco fire department receives all most 800 calls for service in a 24 hour period. during this last storm. that is about twice what we normally receive and fortunately the san francisco fire department is prepared for a disaster. it is what we do, but we could really use the public's help. please stay home. please do have your flashli