in western new york, 30 inches of snow kept jeff butera's towing company busy. >> they're tired. they're worn out. this snowstorm just didn't quit. >> reporter: following the snowy weather is a mass of arctic air moving in from canada. the frigid air will bring sub- zero temperatures to a large part of the country for the first time this winter. the salvation army in minneapolis says because of the extreme cold, they're having trouble recruiting bell ringers for their annual drive. but debora walker bundled up to help out. >> i do it every year. every christmas i'm out here. >> reporter: it only reached 12 degrees in minneapolis today. overnight temperatures will dip below zero, meaning winter is starting to take shape and its beauty here at minnehaha falls where half of the water is now frozen, but, scott, it will be dangerous for anyone outside tonight. >> pelley: beautiful out. jamie yuccas, thank you. well, there was trouble on delta flight 2083 today before it left detroit for san diego. police dragged a woman by her arms down the aisle and off the plane, a witness said she