everybody knows that from jeff corbin.ntly, show the immediacy, there is a new new. >> sure. >> what is your recommendation to all our viewers about how to react given the speed of digital? >> as i said before, speed is important, but deliver it -- but erateness is more important, before you act, think about how that will impact you. everything you say will end up in the social realm. >> maybe a guy in a gray suit asking a question is dangerous, us, it is anley cyr adult age, pr has to give a response -- >> it has to do with the fact that if you understand business and the seriousness about what you do, you need to portray that. in written communication, television, marketing. it is all a compliment, people are looking at all incidents. >> what do you do for anybody when they screw up the generally, put out and ugly twet, et, snapchat stayed out there. >> when there is a digital disaster, make sure the worst of it gets pushed down. positive newsweet and put out content that is positive. whatever his most recent makes it to