. >> jeff rossen from nbc news. we are doing a story about nicky bailey. how do mistakes like this happen. shouldn't you double and triple check addresses? >> he didn't want to talk, but he was hired by one of the biggest companies in the industry. safeguard properties. here's how it, woes. banks hire them to go to foreclosed homes to inspect and clean them out, according to the "huffington post," homeowners in 31 states have sued them, accusing them of unlawful break-ins. >> the homeowner's worst nightmare. >> the attorney general is seeing safeguard after getting hundreds of consumer complaints. >> they have a profit incentive to break into their homes and lock them out. every thing they do, they charge for. >> say they people are living there? >> people are clearly living in the homes. >> they said they will vigorously fight the suit. it works to preserve properties and follows a rigorous procedure of checks and balances and tries to resolve mistakes. the company won't comment on specific cases like nicky's. >> i had a couch here. right over here. >> sh

. >>> and later this morning, jeff rossen reports on a scam artist who preyed on sandy hook families after the newtown shooting tragedy and brad pitt talks about his new film, 12 years as a slave. keep it right

today national investigative correspondence jeff rossen is here with details on that.fall behind on your mortgage the banks will hire contractors to go to your house and take it over. sometimes they break in and chuck everything but our investigation found they have made some pretty big mistakes. sometimes going to the wrong addresses victimizing innocent homeowners. imagine coming home from work and everything you own is gone. just weeks ago, nikki bailey pulled into her drive way, walked up to her house, and got the shock of her life. strange men had broken in and taken her stuff. >> i look and there's my bedroom furniture in the back of the truck and i go excuse me, what's going on here. they tell me my house is being foreclosed upon. >> reporter: the men said she was late on her mortgage payments. they were there to repo her house and had already thrown most of her stuff in the trash, destroying it. >> i had a love seat, a computer desk and large sofa over here. >> empty now. >> empty. gone. >> reporter: but here's the problem, nikki's house is fully paid off. thos

jeff rossen is good on that. >> good morning.you some serious money this morning. if you're anything like me, i have a feeling you are, before you eat anything you check the date. if it's passed you chuck it in the garbage but this morning throw out everything you know. there's a new study that says the use by dates on the labels have nothing to do with food safety. in fact, the food may still be good for weeks, months, even years past the date. >> reporter: go to the grocery store and the stamps are on everything. use by, sell by, better if used by, best if used by. what does it all mean. >> no good. >> reporter: for this mother of two, it means toss anything past the date so her family doesn't get sick. >> i fear what might be seeping into the cans or what kind of bacteria is growing in there. i have no idea. >> reporter: in fact, americans chuck 160 billion pounds of food every year. an average family of four throwing away $1,560. but hang on, a lot of that out of date food is perfectly good. in fact, this new study from harva

jeff rossen has an update. good morning to you. >> good morning.ed at sandy hook elementary. how many children were killed. so it's hard to imagine but just after the massacre we found a scammer trying to profit from it. she was collecting donations online by posing as a victim's relative. after we exposed her here on today, the fbi was watching, they moved in, and now the conartist is going to prison. >> are you sorry for what you did? >> face to face with a convicted felon heading into federal court tuesday. >> given the state of that little boy's family? >> reporter: i first met her last december hiding behind her door after we caught her running a heartless scam. she was taking donations for this 6-year-old boy killed at sandy hook elementary and then she pocketed all the money. noah's uncle told me she was a fraud. >> is this person related to you. >> no. >> do you know who this person is? >> no. i'm disgusted by it. >> reporter: within hours of the sandy hook massacre she went on facebook posing as noah's aunt writing all we know is 18 kid ve

nbc's jeff rossen discussed the study's results this morning on the "today" show. >> when you buy eggs date on it, it usually goes for a couple weeks after that. eggs are goold three to five weeks after you buy it. >> cereal, cracker, things like that, how long after the date can i use these? >> nine months to a year they will stay good if they remain unopened. >> when it comes to condiments, we have mustard, ketchup, salad dressing and mayonnaise. take the mayonnaise out for a second. i think most people probably hold these past the date. >> remind me not to come over your house for dinner. >> i think they do. >> for mayonnaise, too. >> i wouldn't do that. >> it's okay. nothing to do with food safety. these last, including mayonnaise, for 1 1/2 years after you buy it if they remain unopened. >> the nrdc says americans throw out 160 billion pounds of food each year. >>> it's 11:41. still ahead, how yoga can help your digestive system. plus why you may have been charged too much for gas if you got it recently in the district. stay with us. all the chicken in your grocery store is inspec

we have tried. >> do not make us send jeff rossen up to find you. >> oh, boy. >> he will track you downen and people start jumping out windows. >> i understand when schools have to make tough decisions and they have to stand by their decisions but in all fairness, here is a young girl who is an honor roll student and incredible athlete and was doing something to help a friend which every parent would say i wish my kid would do the same. >> what a teachable moment it would be for students and young adults to see that adults can admit when they're wrong. >> yeah. >> and we made a mistake, we rushed to judgment, on further review, we made a mistake. >> a little common sense, that's all. >> when the police are even saying, oh, yeah, we were there. she was completely sober. she was not part of the party, you know that even the police are saying, come on. >> all right. >> let's think this one through guys. on a totally different note. >> boy. >> i love this story. >> i learned this morning the term snugglehouse and you're about to learn it with me. >> is that where snuggle the bear lives? >>

. >> jeff rossen from nbc news. >> she made no apologies. >> we live in a capitalist country and i don'tg. >> ryan was defiant. >> it's a morale question. >> you don't feel morally. >> i couldn't care less. >> about the people waiting in line? >> no. >> reporter: disney posted this letter to families calling the system abused and exploited so we're modifying the current program. starting today no more unlimited instant access to rides. disabled guests will have to make a reservation at a kiosk, go to the ride at that time and then go back to the kiosk to make another reservation for the next ride plus those disabled passes won't last as long. before valid for months at a time. now, only two weeks. >> the practices uncovered by your report will be discouraged now as a result of the new system. >> reporter: here's another change, disney actually found people selling those disabled passes online. so now, those passes will have your photo to prevent that. disney says the new policy is a work in progress. they'll try it out for awhile and make adjustments based on customer feedback. if you wa

today national investigative correspondence jeff rossen has been looking into this.od morning. i thought it would be a good time to do this story with halloween coming up this week. a lot of us are stocking up on candy like m&ms that come in different colors. it's artificial food dye but there maybe a link between those dyes and behavior problems in kid with certain conditions. this morning, one family's crusades to get the dyes out of your favorite foods. >> which one is your favorite? >> reporter: halloween. 9-year-old trenton and his mom renee love candy as much as the rest of us. >> chocolate covered candy bars. >> reporter: but there's a big difference in the candy they buy. no artificial colors at all. >> i do not eat foods with artificial dyes in them. >> reporter: his parents say trenton used to be a problem child with regular meltdowns and fits. >> i start throwing tantrums. no matter what it is. >> reporter: that's when his mom read about a possible link between artificial dyes in foods and behavior in some kids. >> i'm like food coloring? you mean food col

jeff rossen has the story. good morning to you. >> good morning.e numbers are so staggering. thousands of pets have already gotten sick from this. nearly 600 dogs have died. we're talking about the popular jerky treats that dogs seem to love. is there some ingredient in them causing pets to collapse? this morning the fda is calling it a mystery and issuing a new warning. >> reporter: complaints are pouring in from all over the country. in california, rachel chambers gave her dogs jerky treats. within hours, she says, two of them got seriously sick and her third dog, callie died. her stomach had ruptured. >> it was violent and she did not deserve the way that she died. >> reporter: in missouri, shannon fed her chihuahua mixes chicken jerky. she says they nearly died. >> she got so sick her heart even seemed to stop. >> reporter: in pennsylvania, kristen fed her dog jerky treats too saying his kidneys shutdown. >> they suggested i put him down. i held him in my arms until his body relaxed. >> reporter: now the fda is issuing this new alert. why are j

jeff rossen has the story. good morning. >> good morning. milk is best for your baby to women feel a lot of pressure to do it. but what happens when they can't produce milk for themselves? some are turning to popular websites to buy breast milk paying $2 an ounce. but according to a new study this morning, many bottles could be contaminated with everything from staph to salmonella. >> reporter: it's a booming business, women selling breast milk online. promising their milk is healthy, high quality and nutritious. we found thousands of ads. >> look at these postings from moms. >> reporter: when we ordered some, the milk was at our doorstep in days. fast and convenient which is why more and more new moms are buying it. >> i have always heard that breast is best. >> reporter: kelsey tried to breast feed her son, bentley. but when she couldn't she got desperate and responded to an ad on this popular website. only the breast.com and bought 150 ounces of breast milk from a woman in a different state. >> i had a lot of friends who when i told them

this morning on rossen reports, stealing from the most vulnerable victims, seniors in nursing homes. the people doing it may surprise you. jeffyou. >> good morning. these thieves are absolutely the worst kind. they know their victims and even take care of their victims all the while robbing them blind. we're talking about the bookkeepers at nursing homes. the office managers who are supposed to be managing patients' money and expenses but instead, they're raiding their accounts. what you need to know so your parents don't get swindled. >> reporter: phyllis and leo foster wanted the best for his 89-year-old mother. she couldn't take care of herself so they chose this top rated nursing home in mississippi. as her health declined a heartless criminal moved in targeting her. >> it made me feel sick at my stomach. it didn't hit me that someone would be so low as to steal from a vulnerable adult. >> reporter: who was stealing from her? this woman, lee martin. the nursing home's bookkeeper in charge of the patients' trust accounts. martin was secretly raiding their money. >> in that three month period there were 12 or 15 cash withdr