jeff sonnenfeld joins us now, senior associate dean at the yale school of management. thanks so much for being here. jeff, what do you think? is there a trust deficit between leadership and the general public today? >> yes, there is, it's been a late night comment's dream to talk about the plunging data we constantly see on the used car sales men and others that have beat out the leaders of congress, but now, we've seen religious figures and also corporate ceos on that list very close to elected public officials, although this year, you know, interesting. there's been a bit of a slight uptick for ceo credibility on the aid l man trust survey. >> why do you think that is? that the people trust government more or less? >> the government has fallen off and it's interesting, when you point through the data more finely, you actually see that western companies in particular, companies that are domiciled, where they have domestic base in the brit nations, have a much lower trust rating. by the way, not just in the west, but in each of those respective nations, a dramatically l

is there a trust zbhap jeff sonnenfeld joins us.ssociate dean of the yale school of management. professor sonnenfeld, thanks so much for being here today. >> it's a delight to join you and jeff is fine. >> jeff, what do you think, is there a trust deficit between leadership and the general public today? >> yes, there is. i mean, it's been a late-night comic's dream talk about the plunging data that we constantly see on the used car salesmen and others that have beat out the leaders of congress. but now we've seen religious figures and also corporate ceos quite low on that list. very close to elected public officials. although this year, you know, interesting, there's been a bit of a slight uptick for ceo credibility on the adeleman trust survey. >> why do you they is? people trust business more or government less? >> the government has fallen off so precipitously and it's interesting. when you pore through the data more finely, you actually see that western companies in particular, that companies that domiciled where they have a dom

. >> jeff sonnenfeld's birthday today. >> sonnenfeld. hoikd i forget that? let's look at the markets. happy birthday mama -- is her name sorkin? >> mama sorkin. >> yao dad at least got her to take his name. >> she did, yeah. >> but you didn't -- >> oh, yes, yes, my wife -- >> whatever anyone does is fine. i'm not even going there. my wife kept her last name as her -- >> that's what my wife did. >> oh, yeah? >> yeah. her last name is her middle name. >> you're not frank sinatra's son, though. >> isn't that -- >> that's what he said. he's a great -- he tweets great. the futures are trading higher this hour following yesterday's triple digit surge. wow. up another 25 points. the s&p is 1872. i was figuring it out. for the quarter, it got about 23 points on 18.50. what is that? 23 points on 1850 is about -- that's 1.5% or so. it's not great for the quarter. but you know what? after last year, it's not down for the quarter. the dow finished the quarter down 1.7%. look. i almost got it right. the s&p finished the quarter off 1.3%. and the nasdaq added 0.5%. both o

jeff sonnenfeld is senior associate dean at yale school of management. eric is also a crisis manager and ceo. eric, you think this was a lot of theater and what matters is how mary barra does in that capacity. what do you make so far of the testimony? >> look, a congressional hearing is a very specific animal in crisis management. it's not an investigation. it is really a degradation ceremony designed to attack a cultural villain. there is nothing to win in a hearing like this. there is only the capacity to endure and despite what you hear about apologies, all an apology is is the price of entry. so what you have seen is the beginning of the beginning, and your goal in a situation at the very beginning like this is to not fall down, and i don't think that she did any worse or any better than anybody in a situation like this so it's all right to begin with. >> larry, you said what's at stake for gm is for mary barra to get them the benefit of the doubt as far as lawmakers are concerned. do you think she's succeeding on that front? >> i do. you know, unlik

joining us now is jeff sonnenfeld. he's a senior associate dean at yale school of management and also a cnbc contributor. >> is he good looking enough to be a contribute contributor? >> you would know that as well. we have a picture of you, jeff, that shows the new disappearing you as well. >> i know. thank you. you used to complain i was using a high school picture. >> we have the 120-pound -- i'm going to buy you a cheese burger. >> he looks good. he's kept it off for a long time. >> he's worked hard. >> jeff, what do you think about this transition? is mark fields the man for the job? >> yes, he really is. this is the classic textbook succession. we wish all companies could do it this way. here's a guy step by step has learned all the core functions. he's a core strategist, the ford one plan that, of course, allan mulally has championed. he championed the restructuring plan. the cross functional skill set operational superstar. he's a marketing wizard. financially very strong. all key constituents, from the dealers