jeff steger who's actually in my office has done work on scams. can you talk on the lottery scam and how the scammers use some of the vulnerabilities that both betsy and naomi talked about, older folks, how they use that to their advantage to steal money? >> sure, as a prosecutor with the consumer protection branch, we're currently participating in a number of investigations involving lottery scams that are emanating from jamaica and preying on citizens in the u.s., mainly elderly people. essentially, the scammers will call potential victims in the u.s., including many elderly people and form the potential victims that they have won cash and prizes, sometimes cash, and a mercedes, typically, a car. but mostly money. we're talking about millions of dollars that these people are told they won. and indicate that the winnings will only be delivered once the individuals pay upfront fees, taxes or insurance. victims end up sending the money through wire transfer, through entities that david had mentioned earlier, through western union, through money gra