. >>> jeff willard massey was first admitted into state prison as a teenager. he was sentenced to 20 to 25 years in life for the killing of janet gross. two months ago on the day of the sentencing, alex savedge spoke to the family of the victim. >> reporter: 20 to 25 years for jess massey. the state hospital patient that strangled janet gross. capache says his sister was murdered by a man she was trying to help. >> she's a very caring, loving individual and just lived for others rather than herself. >> reporter: gross was killed last october in this hospital courtyard. earlier this year ktvu was allowed access to the area. this was one of many attacks on staff members that led to new safety measures. rehab therapist jennifer marshal says since gross's murder patients can no longer roam the hospital grounds unsupervised. >> our new administration is listening to us. i'm hoping that we can see more changes fast. >> reporter: napa state hospital has their issues. but i don't think they were set up to handle an individual like this. >> reporter: as part of a plea d