. >> reporter: jeffrey glen hasn't been so fortunate. he was attacked twice. >> i totally didn't panic. he was more obsessed with getting me. >> reporter: the post office says it is investigating and has no power to remove the dog. the city says it is investigating and taken no action. folks on a large chunk on walton avenue are caught in the middle. >> because of the dog problem no carrier wants to be subjected to the dog. it made the division of cleveland animal control and describes how the dog got through a hole and another time he burst out the front door with a bright carrier warning sign. >> somethi the dog. he will get me or somebody. >> vivian complained and nothing can be done unless the dog is loose. >> it is a one incident thing. >> they say it happened three times. >> foster's mother owns the dog and has no plans to get rid of it. >> he had an interesting thing. >> he didn't attack the dog catcher and the police. >> why did the dog catcher and police come by? >> somebody was calling them. >> because he got loose? >> the comp