patterson philomath, oregon and first lieutenant jennifer m. moreno, of san diego, her friends and family forced to raise money to pay for her funeral. >> she sacrificed for the country, for her family. why wouldn't that be taken care of? there is no excuse. >> reporter: the outrage heard and late today, the pentagon announced, on orders of the president, a contract with a civilian charity to pay the death benefits immediately. >> when i heard about this story, i told the department of defense, within our administrative powers, we should be able to get that fixed. >> this hearing will come to order. >> reporter: but a widespread problem remains unsolved. veterans affairs secretary eric shinseki, warning congress today, more than 5 million military service veterans and their families won't get november benefit checks if the shutdown continues. georgia eaves served in korea, her military pension is all she lives on today. >> if i took care of my soldiers the way they took care of their constitutes we would have lost the war. >> reporter: but as veterans