they didn't want to hear it. >> bluntly put, jennifer spalding just wasn't believable. she had a drug history. she'd written a letter saying she was in drug rehab. and now she was claiming she'd actually been an old man's sex slave locked in an underground dungeon. who'd believe a story like that? as far as the police knew, this had never happened before. >> i think they could have handled it better than they did. they could have took a composite, you know? they could have -- i mean, that's the least they could have done. >> nearly two years would pass before the press and police would be begging for every detail jennifer could recall. but by then it was too late. the dungeon had a new tenant. and the story of the syracuse dungeon master was about to make headlines around the world. >>> coming up, an escape and a capture. police find their way to the dungeon. >> it's kind of nerve-racking when you think you have three, three and a half feet of soil above us. >> when "msnbc reports" continues. venture card we get double miles on every purchase. so we earned a holiday tri