and they didn't want to hear it. >> bluntly put, jennifer spalding just wasn't believable. had a drug history. she had written a letter saying she was in drug rehab. now she was claiming she had been an old man's sex slave locked in an underground dungeon. who would believe a story like that? as far as the police knew, this had never happened before. >> i think they could have handled it better than they did. they could have took a composite. you know? they could have -- i mean, that's the least they could have done. >> nearly two years would pass before the press and police would be begging for every detail jennifer could recall. but by then, it was too late. the dungeon had a new tenant. and the story of the syracuse dungeon master was about to make headlines around the world. >>> coming up, an escape and a capture. police find their way to the dungeon. >> kind of nerve-racking. you have about three, three and a half feet of soil above us. >> when msnbc reports continues. queso dip ♪ ♪ haven't been this lost in years ♪ (gps) ♪ recalculating shortest route ♪ ♪ do i really