jenny schuetz.uest: that brings up one of the challenging issues -- local governments and state governments shifted to working from home at the same time the private sector did. they tried to construct rental assistance programs for people could online, you would upload documents of your income statement, your pay stubs, evidence you had been laid off from your job. they try to create a way to do all of this via the web, to do online portals, but it turns out a lot of low income renters do not have good internet service. that is one of the first things that got cut off. people would access the internet at schools and libraries -- those were closed, too. if you think about creating an online application process for people that do not have good internet access, it will make it hard to apply for things, even nonprofit service providers who work with low income renters may have shut offices due to the public health threat. it has taken a while to realize you have to have a place for people to drop off d

jenny schuetz.rings up one of the challenging issues -- local governments and state governments shifted to working from home at the same time the private sector did. they tried to construct rental assistance programs for people could online, you would upload documents of your income statement, your pay stubs, evidence you had been laid off from your job. they try to create a way to do all of this via the web, to do online portals, but it turns out a lot of low income renters do not have good internet service. that is one of the first things that got cut off. people would access the internet at schools and libraries -- those were closed, too. if you think about creating an online application process for people that do not have good internet access, it will make it hard to apply for things, even nonprofit service providers who work with low income renters may have shut offices due to the public health threat. it has taken a while to realize you have to have a place for people to drop off documents in

host: jenny schuetz is with the brookings institute. seni >> coming up live, we will show you a conversation on health care workforce development being hosted by u.s. news & world report, you can watch it live starting at 1:00 p.m. eastern. resident biden will sign an executive order setting a new target to make half of all new vehicles sold in 20 30 zero emissions including electrics and hybrids. from the south lawn of the white house that is set for 3:00 p.m. eastern. you can watch that online or listen with the free c-span radio app. we will have it live here. >> "washington journal" continues. host: in this last half-hour we will ask about the state of the pandemic -- in your view, are things getting worse, better, staying the same -- if you think it is getting better, 202-748-8000. 202-748-8001 is the line to call a few things -- things are getting -- if you think things are getting worse. if things are about the same, 202-748-8002. the graph shows do you believe the worst is behind or ahead of us. for a long time the behind us was

then, brookings institute housing expert jenny schuetz