one more time, i'd go ahead and fire every one of those ingrates, starting with that instigator, jerry krause union, huh? over my dead body. we'll close this place down first. [shouting in background] [narrator] >> at that point, valve resources incorporated faced a situation for which it was totally unprepared. and so they consulted an attorney to find out whether there were any legal guidelines for unionization and, if so, what those guidelines might be. >> congress passed the national labor relations act, also known as the wagner act, initially, as a response to concerns that employees were being punished or terminated in their attempts to create unions. and, along with the taft-- hartley act, the labor management relations act, these two laws served to establish the procedures whereby unions could be established without employer intervention. the initial process for organizing a union requires that the union representatives go into a factory or a plant, or perhaps even an entire company, but in the bargaining unit, obtain the signatures on what they refer to as authorization cards, of 30%