jess lloyd had been missing for 10 days. ng. andy lloyd: yeah. they just said she was gone. yeah. she's no longer with us. keith morrison: the worst news possible. after running on empty for days, after trying to stay strong for his shattered family, andy absorbed the blow, was the family's stoic public face. at least, he said, they knew. i'm kind of glad that it didn't take forever and ever. keith morrison: the police didn't tell the lloyds all they knew, just that they had an unnamed suspect in custody. it wasn't until andy and his cousin turned on the radio the next day that they learned the identity of the suspect. they said his name, and i thought, oh, no. and then they explained his position and who he was. i said, oh. keith morrison: shock wasn't a big enough word. this was news that would explode like a bomb. this is the story of the century for us. and everybody hit the ground running, saying, boys, this is the biggest story we're ever going to have. keith morrison: it was winter dark when the break came, that police