at the front veteran civil rights leader jesse jack son. >>> why didn't they try to stop him. also they did not report what had happened. that's the culture, the code of silence that protect each other. it makes them less able to be credible. we need new police infrastructure and culture. >> reporter: video of his death was released the day the officer was charged with murder. that was this week. 13 months after the incident. demonstrators wanted to protest in front of the high-end stores in chicago. >> reporter: it is a sign of the deep-seated anger, that on a cold wet day there is normally a holiday for many, hundreds and hundreds of people have come out onto the street to demand change in the police services of chicago and the way that their complaints are being handled >>> we want justice. simple as that. >>> they're killing innocent people and they don't have to. that doesn't make sense for anybody. >>> we are marring >> reporter: customers were turned away and staff trapped inside. losses for the stores in tens if thought hundreds of thousands of dollars >>> we're going

the reverend jesse jack son were all for it. >>> so long as we're disciplined and not violent. our votes all matter. >> reporter: shoppers who managed to get into the stores either went on with irshopping or gawked from the windows. outside many shoppers treated the protest like a tourist attraction and they weren't all in agreement on the effectiveness >>> we think it's great. we're here for the holiday, but we're happy that our kids had the opportunity to see this. >>> they have a right to do this. i'm not in agreement with trying to close down shopping on the miracle mile. this is what pays for the city. >> reporter: all week long we've heard younger demonstrators accusing older black leaders being too comfortable with the city's administration. black council members have called for changes in the police department. this didn't stop this protester from demanding they get the boot >>> they don't work for us anyway >> reporter: they denied the protesters are divide. >>> this is an extremely integrated mass. the point is not our ages, the point is being killed on accountability