i want to think jessica mathews, not just for that introduction, but more importantly, for her service of many years, but in particular, her leadership as the president of the carnegie endowment for international peace. 15 years ago, jessica was right thing about trends that were just the beginning to get people's attention. the rise of information, technologies, and the creation of global networks that existed outside governments. she said then that those changes would shape global events in ways both good and bad, and that governments would have to at that if they wanted to stay on top of global change. well, she was certainly right about that, and indeed i work to make the integration of new technologies and outreach to civil society groups and the private sector, diaspora communities and other non- governmental organizations, a hallmark of my time as secretary estate, but it is not an afterthought. it is not an add-on, but it is integrated into the work we do, because clearly, the work we do will be influenced and affected by all of those non-state actors. i want to acknowledge two