. >> narrator: jessica proctor went to prison for slashing another girl's face with a razor blade. >> i didn't kill nobody, but you would have thought i did kill somebody, though. ten years? five years parole? i think that was a little bit excessive. so i do hold some type of resentment. >> narrator: she got out of prison six days ago. this is her first meeting with officer montoya. >> so hi, jessica. i'm officer montoya, your parole officer. how's everything? so when you come here you have to clear the metal detector. a lot of people think that being on parole is like you're free. they're not free, but there's going to be a measure of freedom that is going to be afforded to you. we're going to be together for a while, it's going to be five years. we might not see eye-to-eye every single time. but the point is that we have to work together, and the better you and i get along, the chances are your supervision is going to be successful. let's go pull a urine. jessica was young, got in trouble, went to jail for a substantial amount of time, came back out. she really wants to reconnect wi

juan: i want to turn to the story of jessica proctor, another person you featured in "life on parole. on parole, you're still sort of in the department of correction. you're being monitored in the community by a parole officer, but any day, for any type of violation, they can take you directly back into prison. you're still technically serving or sentence. >> mike lawlor is one of the officials trying to turn this around and give parolees more chances once they are out. >> it is not unusual for parolees to come back once or twice once they are out. they did not commit a new crime, but they are violating the rules of their supervision. >> one changes been the creation of a special unit devoted exclusively to the needs of women parolees. officer katherine montoya helped start the unit. are different population. they have different needs. their supervision is different. oftentimes, are majo main caretakers of the children. it is hard. jessica, i have not met her yet but i read her case. she came in when she was 18 years old. she is going to be doing five years of parole with me. this is