wire reporter is here with the rest of jessica sanford's story. good evening, eric, tell me what is the rest of the story? did something happen to that great deal insurance for her? >> within just a few days of that speech in the rose garden in front of the white house, jessica sanford started to get a terrible surprise. what happened was that the washington state health exchange made a terrible mistake in its calculations. everybody who signed up for health insurance policy and purchased it with government subsidies through during the first 23 days of operation of the web site the figures were all wrong. that was just the start. not too long ago, just last week she got another letter from the state healthcare authority saying that she doesn't qualify for any subsidy whatsoever. and what that means is that suddenly she can't afford health coverage. she is going to go without. >> so she is going to pay that $95 tax; is that right? >> she says that she has no choice. the trouble is that the insurance policies that are available under obamacare when

jessica sanford thought the affordable care act was the answer to her problems.ught so, too, when he read her letter aloud in the white house rose garden last month. >> i was crying the other day when i signed up so much stress lifted. now, that is not untypical for a lot of folks like jessica, who have been struggling without health insurance. that's what the affordable care act is all about. >> just days after that speech, everything changed for that single mom from washington state. senior white house correspondent brianna keilar joins us with the latest. this good news story ended up being something else. what happened? >> reporter: no, it's really gut-wrenching when you listen to jessica sanford tell this. she used the washington state exchange so not the federal exchange, just to be clear on that, and she was initially approved for a subsidy so a tax credit to help her afford insurance that would have put her in a gold plan, so a pretty good plan for about $200 a month. ultimately she was told she didn't qualify for a subsidy but that she could access lower

thanking him, basically, for passing the affordable care act and the white how was so moved by jessica sanford'sluded it in the president's remarks on october 21st. here is a bit of those comments from the president. >> i recently received a letter from a woman named jessica stan -- jessica sanford in washington state. here is what she wrote. i am a single mom, no child support, self employed. and i haven't had insurance for 15 years because it's too expensive. i was crying the other day when i signed up. so much stress lifted. now that is not untypical for a lot of folks like jessica, who have been struggling without health insurance. that's what the affordable care act is all about. >> but in the days following that speech from the president, jessica sanford tells cnn she started to receive letters from the washington state health exchange, explaining that the tax credit that they initially told her she was going to get was not going to happen. that raised the price of her health care plan that she was going to buy from washington state's health exchange. she now says because of that -- we're

: when he cited jessica sanford, a single mom from washington state an obama care success story, justafter that presidential shoutout, sanford learned her state's health exchange made a mistake, calculating her obama care tax credit. >> i don't trust the system at all. here in washington state. >> reporter: now she says she can't afford the plans available in her state. >> i wanted to be the poster child of how it did work out. that makes me really sad that it has to be the negative instead of the positive. >> reporter: contacted by cnn, the ceo of washington state's health exchange released a statement saying the program would like to sincerely apologize to jessica sanford and all those affected in washington state by this error. the state and the white house say there's nothing they can do. >> we're certainly as sorry as we can be that jessica is one of the folks affected by this. >> reporter: we can report this morning there is one tiny bit of good news in jessica sanford's story. she did find out from the state of washington that her son will be eligible for medicaid, so he will b

as for jessica sanford, she doesn't blame president obama.dable care act. she said she still supports the president, supports the law. she blames the washington state health exchange. needless to say, after being cited as an example of an obama care success story, she doesn't feel that way. >> jim acosta at the white house for us. appreciate that. we will be seeing the president in the next hour. he's expected to unveil this multimillion dollar initiative aimed at preparing high school students for a high-tech economy. we'll bring that to you live. >>> arnie duncan is apologizing for calling out white suburban moms. in an interview with cnn, the president's secretary of education said his phrasing was off last week when he criticized certain opponents of his stricter standardized testing. addressing school superintendents friday, duncan singled out those white suburban moms who are opposing higher standards. he said, lower test scores are showing them their child wasn't as brilliant as they thought they were. now he's telling cnn that was a b

zero dollars according to this document that was provided to us by jessica sanford.of this as a roller coaster ride. now she says she can't afford insurance in washington state because of the new developments. here's what she told us in an exclusive tv interview t. was like riding a big roller coaster. they have my credit card. they have the payment date and then, you know, once again, i'm knocked down. this time it's to zero. and at my rate of pay with my family size, i just don't understand why i wouldn't get at least a little help with a tax credit. it was a huge disappointment, especially since i had, you know, my story had been shared by the president. i felt like, you know, i just felt embarrassed that, you know, he quoted my story and then come to find that the washington health plan finder, the website here in our state, had grossly miscalculated or they're having a problem figuring their tax credits. and so at least for right now, i don't -- i'm not going to be getting insurance. >> now, jessica sanford is not alone. according to this letter she got from the

. >> i recently received a letter from a woman named jessica sanford in washington state. here's what she wrote. i am a single mom. no child support. self-employed. and i haven't had insurance for 15 years because it's too expensive. i was crying the other day when i signed up. so much stress lifted. that's what the affordable care act is all about. >> but that single mom's excitement quickly turned to disappointment. jessica sanford has now learned the affordable care act isn't going to be affordable for her after all. >> it was a huge disappointment, and especially since i had, you know, my story had been shared by the president. i felt like, you know -- i just felt really embarrassed that, you know, he had quoted my story and then come to find that the washington health plan finder, the website here in our state, had grossly miscalculated or they're having a problem figuring their tax credit. and so at least for right now, i don't -- i'm not going to be getting insurance. >> well, millions of americans are frustrated with the president and his deceit. and it's showing i

conference. >> i recently received a letter from a woman named jessica sanford in state.his is what she wrote. i'm a single mom. no child support. self-employed. and i haven't had understand for 15 years because it's too expensive. i was crying the other day when i signed up, so much stress lifted. martha: not long after that jessica now he she got word from the state that they made a mistake, that she owed double the premiums she was originally told. she says she can't afford that and she'll be paying the penalty instead and not get any insurance. >> reporter: he did follow up? >> the president got regular briefings and was told there were problems that were being addressed. bill: regular briefings, the phrase from yesterday. is the white house shifting the story about what the president knew about the website? now saying the president was getting briefed on what was going on but thought things were being managed. rich lowry, a fox news contributor as well. >> at the moment what do you think your understanding is about what he knew when? >> it's one of the this we may ne

. >> i recently received a letter from a woman named jessica sanford in washington state. >> reporteroted extensively from the letter. >> now finally we get to have coverage because of the aca for $169 per month. i was crying the other day when i signed up, so much stress lifted. >> reporter: but jessica stanford says it all went downhill from there. the state exchange had miss calculated her tax credits. and then there were more letters from the state exchange. she had started out with a plan for less than $200 a month and ended up with a plan she doesn't think she can afford. >> i got a letter telling me that they had made another mistake and that i wasn't going to be getting any tax credit at all. and so when i went online to look at the plan i bought, it went up to $390. it was a huge disappointment, and especially since i had, you know, my story had been shared by the president. >> reporter: and sanford isn't the only person in the state with miss calculated tax credits. it's actually more like 8,000 people. the exchange apologized saying we understand that this correct determina

. >> the presidentity's credibility is on the line after a letter he read from a single mom, jessica sanfordthat he used to claim that the new law is working. >> now, finally we get to have coverage because of the aca for $169 per month. i was crying the other day when i signed up, so much stress lifted. >> except the mom now said that the tax credit was reduced so the coverage is too expensive and woman told cnm she is embarrassed and disappointed. >> i don't know the numbers of her income or what the coverage si cited to her is. >> they took to twitter to explain why the president did not attend the gettysburg anniversary. he said, i don't know, there's this whole website thing that someone suggested may destroy the whole dem party. >> tomorrow, the president will meet with the head of the national association of insurance commissioners and possibly a handful of state commissioners. as he is trying to sell his effort to get insurers to reinstate cancelled policies. another inindictment tonight of the security measures on the obama-care website. >> four security experts agreed that security

. >> i recently received a letter from a woman named jessica sanford in washington state.. i am a single mom.

. >> i'm not in the prediction business, but look at what happened today, this jessica sanford who waserenced by the president, on the 21st, 48-year-old single mom, got what she thought to be a life-changing event. turns out in her case she loses on obama care. those stories, i don't see any end to them in the next year. >> yeah, it is the direct impact on individuals. as one of my callers this morning said it is like every american has become a small oil and gas company owner. and now they're getting the epa on them. you know, before they used to just hear businessmen and others complaining about the government getting on them. now the government is getting on individuals. and wait until the slips start to go out on the companies. there are meetings now in these companies, 50 or more, large companies saying we'll have to change our plans for next year. that is why he is trying to hold these insurance companies close to him. because if they abandon, and you know, they were in on this from the beginning then i think he is lost. but we'll see an effort here to break the bank by trying to

. >> i recently received a letter from a woman named jessica sanford in washington state.e. i am a single

in addition, there is this: >> i recently received a letter from a woman named jessica sanford in washingtonhere is what she wrote: i am a single mom, no child support, self-employed, and i haven't had insurance for 15 years because it's too expensive. i was crying the other day when i signed up so much stress lifted. >> but that story is not holding up. >> it was a huge disappointment and especially since i had -- you know my story had been shared by the president. i felt like, you know, i just felt really embarrassed that he had quoted my story and then come to find that the washington health plan finder, the web site here in our state had grossly miscalculated or they are having a problem figuring their tax credits and and so at least for right now i'm not going to be getting insurance alan colmes and monica crowley. >> i feel sorry for that lady. >> the president picked -- >> -- it went bad. >> you can pick an antidote on any side you want on this. by the way we are talking about 3% to 5% of the population. >> stop with the propaganda. >> no it's not propaganda those are facts. >> no it

tell you what happened to this poor woman. >> i recently received a letter from a woman named jessica sanfordr what she wrote. i am a single mom. no child support, self-employed, and i haven't had insurance for 15 years because it's too expensive. now finally we get to have coverage because of the aca for $169 per month. i was crying the other day when i signed up, so much stress lifted. now that is not untypical for a lot of folks like jessica who have been struggling without health insurance. that's what the affordable care act is all about. >> but it's not true. >> look what she posted on facebook. >> she said, quote, they have to own up to what is going on. they have to fix it. they can't just go around and say this is work great. in my opinion, they ought to shut it down and just get all of it straightened out. >> and why? because this woman, cited by president obama himself, has been priced out and will not be able to afford the plans that were offered to us. she says, i get to pay $95 and not having health insurance. i'm so incredibly disaimportanted and saddened. this is a major leagu