now he wants jetblue to pay up. remember this pilot's mid air meltdown? passengers had to take him down after he was running through the aisles ranting about religion and 9/11 and we're all going to die. three years later he is suing jetblue claiming the airline should have known he wasn't fit to fly. ben you are a lawyer here. do you think this suit flies? >> it's insane. i'm sorry to get back to this topic, but we seem to be dealing with a lot of insane people here. >> what are the odds? >> someone commits a series of i'm not responsible. i'm suing you, a mentally ill felon fly. if he confessed and said to authorities beforehand i'm mentally ill, don't let me fly then they let him fly maybe he has a case. i don't think he did that. this is the craziest lawsuit i ever heard in my life. i've seen some crazy ones. >> i always think that wacky judge now and then who takes a case like this you think? we have a system that allows all sorts of interesting things to happen. fortunately, fortunately, i would say for companies like jetblue, in this case the burde

it could help jetblue stand out in an industry known for cost-cutting. >> jetblue has pride itself onthe hotel when they're being trained speaks to that culture and that brand and that's what they're trying to do. >> reporter: what made you guys decide to do something differently? >> it's likely not the investment you see other airlines making. for us what's important about jetblue, it fit very nicely with our values and what we think is important. >> reporter: jetblue is paying about $80 a night per person in orlando per hotel room. they say they hope to operate the lodge for that price or less. one thing it does not have. room service. they say they did that on purpose so people don't spend all of their free time in their rooms. the other thing you don't get, loyalty points. no loyalty points at the lodge. >> we've taken a turn with no room service. >> i was going to say. >> you were octyl they got there. but investing in employees is a good idea. >> i do too. and the hotel looks great. thank you, chris. >>> pop quiz which show earned the most daytime emmy nominatons? here it is. it

jetblue is a significant player.stream, i think they capture additional clienclientele, it's really an olli oligopoly. the numbers that are coming out from jetblue, they're doing a fantastic job in knowing who their customers are and treating them accordingly. and they'll get rewarded for that. cheryl: you made your case. good one. jetblue. jcpenney. good picks. core portfolio manager. brian, thank you. on a day like today, brian's picks are probably a little cheaper than they were at the close last night. closing bell, six minutes from now. here's a question. do you want to invest like billionaires like carl icahn and bill ackman, but you have no idea. you don't have the millions they have. you don't know what they do. we'll tell you how you can be these guys if you want to be. or at least invest like them. speaking of billionaires. welcome to the weekend with warren. liz claman is on her way to talk to the oracle of omaha about his investment advice. also exclusive interviews with berkshire hathaway insiders. inclu

so i know how important that is. >>> shares of jetblue soaring today.ck jumping 7% on news that passenger revenue per mile increased by 4.5 versus last year. joining us now on a cnbc exclusive a robin hayes, ceo and president. robin, a pleasure to welcome you. >> thank you very much. great to be here for my first visit. >> congratulations. i want to ask you about the revenue per passenger mile. a lot of analysts is saying it is the envy of the industry. what are the most effective levers to increase that to the point where you're outpacing your peers? >> i think we have a very strong network. so we have our six focus city, new york, boston, ft. lauderdale, orlando, long beach, san juan. and they're all performing extremely well. in addition to that, revenue management team have done an amazing job and i think some of the product investments we've made have come together to give you a strong revenue performance. >> right now it's annual about 5% of the total miles fleown. what are your goals? >> we are so ecstatic about how well mint as done and we start

jetblue currently trading up just a fraction of a percent. melissa, back to you. >> all right, thank you, meg tirrell. she knows about so many things. >> it's unbelievable. >> smart girl. >> within the airlines -- >> but it had not been for a long time, since november. it's finally catching up to the rest of them. i think all these gals and guys report next week, jetblue on the 23rd, delta next week, i heard that on the 4:00 show you're going to learn a lot about the airlines, which have lagged recently, if you look. i do still like jetblue, but i think clearly, earnings next week are very important to these guys. >> american had a quick update today. i thought the numbers were good, the margins are a little under pressure. delta next week, actually on the 15th. i think it's an interesting thing to buy. i think their margins are accreting. people have overdone the weakness on the oil prices. >>> a slew of earnings on deck next week for big banks. netflix taking your position ahead of key reports here. we'll kick it off with netflix rallying t

who does not love jetblue.issa: absolutely. >> jetblue stock is probably the best performing stock out of all the airlines. doing quite well. the service representative flex the stock price. melissa: and the price. it will not be cheap. they have a lot of service. amazon one step closer to total domination. watching amazon destination to help you book your next hotel. nicole petallides. now you can also be your vacation. >> why not. you do everything on amazon. book your hotels. this is just the latest. doing just about everything. there are no lines anymore. all the lines are blurred for everything that we do on the internet. melissa: going to the internet for everything. >> this intermediation, more competitive, trying to sell or better high-quality services for lower-cost. calling a travel agent. making it a better experience. melissa: the most compelling and often the story of the entire day. the end of a golden era. craft announcing it will no longer use preservatives or artificial colors in its macaroni a

he says jetblue shouldn't have let him fly. suing the airline for nearly $15 million. tom foreman is outfront. >> reporter: for 135 passengers on the flight from new york to las vegas, it was horrifying. the plane's captain raving in the aisles about terrorism, religion. crew members and passengers wrestled the captain to the floor and after an emergency landing, the fbi took him into custody. >> when we took him down he was screaming about say your prayers, say your prayers. he clearly demonstrated the level that he was just not coherent and realizing what he's doing or saying. >> reporter: but the new lawsuit contends jetblue and the flight crew should have realized he had a problem and kept him from flying. the suit says he suffered an undiagnosed brain injury in his childhood, an injury that caused a seizure that day which in turn gave clear warning signs and caused him severe paranoia and hallucinations. according to the suit osbon uncharacteristically missed a preflight meeting, was slow and inefficient going over a check

and jetblue soaring on the back of a pretty strong traffic report for march. we'll debate how to play some of the airlines. >>> and will jamie dimon disappoint investors tomorrow morning? we've got someone who says financials actually won't do well counter to popular belief during this earnings season. well counter to popular belief by the time police arrive on a crime scene, they could have little to go on. a vague description. a single piece of evidence. a partial plate number. with an app from ibm, officers can now access over a billion police documents to find hidden connections, and identify potential suspects. ibm analytics helps one hundred thousand officers work smarter every day. it's more than a nit's reliable uptime. and multi-layered security. it's how you stay connected to each other and to your customers. with centurylink you get advanced technology solutions, including an industry leading broadband network, and cloud and hosting services - all with dedicated, responsive support. with centurylink as your trusted technology partner, you're free to

a jetblue captain had a meltdown in the cabin. passengers grabbed him. the first officer locked him out. well, now, the captain, clayton osborne, is suing jetblue, claiming that the airline failed to recognize that he was ill. today, indiana's governor vowed he will fix a controversial "religious freedom" law. critics say the law is not about freedom; it's about legalizing discrimination against gays by allowing businesses to deny them service. here's adriana diaz. >> we've got a perception problem here because some people have a different view. and we intend to correct that. >> reporter: indiana governor mike pence bowed to public pressure today, saying his state's new "religious freedom" law needs to be clarified. >> the smear here against this bill is that it created a license to discriminate or a license to deny services, and that's just completely false and baseless. >> reporter: pence asked his legislature for new language making it clear that while religious freedoms would be upheld, businesses cannot deny services to anyone. he wants it on his de

jetblue announcing new service between havana tampa, and orlando. most cuban-american politicians criticize the new diplomacy. >> i think the president has made ita calculation that if you open your hands to dictators they will unclench their fist. reporter: recent polls show that a majority support lifting the embargo. >> it will help the american businesses. reporter: an independent poll showed that 97% of the cubans support the new diplomacy. the president said that he told castro he is reading the state department recommendations they be taken off the terrorism list. the is expected to make the announcement this week. kimberly: another alarming incident for the secret service this week. a supervising agent has been accused of sexually assaulting another employee inside secret service headquarters. senior political reporter scott thuman has more. scott: perhaps it was both an explanation and warning when the secret service director joseph clancy testified last month. clancy: it's going to take time to change the culture. scott: the latest accusat

. >>> jetblue is named the best airlines in the u.s. in terms of customer satisfaction the american customer satisfaction index looked at several factors like customer service and timeliness and service in the air, jetblue scored the best followed by southwest and alaska airlines and spirit the worst and frontier and united the bottom three. and passenger satisfaction across domestic airlines is at its highest level since 1994. >> if are you looking for a special gift for a caffeine lover, starbucks may have you covered it's a stainless steel gift ward laser etched and cool to the touch. it's good for merchandise of $50 but sets you back $200 to get one. just 1500 will be sold online. >> when you use it up you say give it back. >> give me that card back. >>> now more on the exclusive accuweather forecast and the pleasant change for our region a pleasant change from the soaker, and if this nicer weather is going to hang around. >> my first day back that is a tough question it is going to change and not going to stick around and little mo

jetblue leading the way. why? >> well, jetblue offers free directv to fliers flyers.t's still considered a discount airline. i disagree with that. gerri: i know. people talk about it being a discount airline. when you look at the prices, you think, how is this a discount? >> it's super annoying. they're not really cheaper. i've flown ten or 15 times, the customer service is not that good. southwest is probably the best domestic airline. gerri: you don't even like american airlines of any sort. >> i hate them all. gerri: so at the bottom of the list. allegiant. frontier and united. >> i would rather walk than fly spirit air. i refuse to fly them, period. they're the worst airline in the world. gerri: you're a cranky traveler. you're so cranky. >> i tell it like it is, gerri. gerri: i'm all about that. i guess we won't get on airlines for not sharing every single last penny with us, but it hurts a little bit. a lot more coming this hour including a look back at the academy of country music awards. how do you do that? clark howard. how to avoid getting caught in a mortga

chipotle posted a picture of jeb bush. [ laughter and applause ] here's a caption from jetblue and thecruise line. they both wrote, "we take pride in getting our passengers there." jetblue posted a picture of the caribbean. >> steve: oh. >> jimmy: carnival cruise posted a picture of "dateline nbc." [ laughter ] >> steve: really? wow. [ applause ] >> jimmy: they left together, yet he came back alone. >> steve: it was a bag. of human heads. [ laughter ] >> jimmy: here's one from jaden smith and rand paul. they both wrote, "i love my dad." jaden smith posted a picture of will smith. rand paul posted a picture of a a labradoodle. [ laughter ] that's very interesting. very curly. >> steve: the hair. >> jimmy: yeah. >> steve: he has early justin timberlake hair. >> jimmy: yeah, it was early, yeah. let's keep going. here's one from the vatican and the secret service. they both wrote, "we will do all we can to protect this man." the vatican posted a picture of the pope. secret service posted a picture of the dos equis guy. >> steve: wow. [ laughter ] because he's the most interesting man in th

. >> i fly jetblue when i can, i carry $100. $30,000 in my bank account. the rest is given to my family and my non-profit. >> your son is a filmmaker and made a documentary about you. and you never put down your cell phone. do you not have digital over load. >> that was a very good documentary. that was the last time that i actually used a cell phone unconsciously. >> michael: and on >> and on a family vacation. >> i don't do it any more. that's something that brought me self awareness. >> how do you maintain your inner peace because a lot of us are trying to figure out how to unplug. >> i wake up at 4:00 in the morning. i meditate for two hours. either i take a yoga class or i go to the gym with a trainer. after that i just do what i'm told to do. i accept the present moment of what it is. i'm committed every day to joyful energic body, to loving connection with the world. and compassion. to a reflective and clear mind and to likeness of being, which means go with the flow. >> how much sleep due get? >> i go to bed around 10:00. so that's pretty good. >>

. >>> count the folks at jetblue among them, the airline releasing thissette etteiquette video.t brings us to our facebook and twitter question of the day, what's one thing people should not open up and eat on a plane? hmm i have several ideas. send me yours. you can tweet me hash tag the real story. go to my facebook page as well. we'll try to read some of your comments coming up at the end of the show. so...you're sayin' you'll give me my credit score for free... right! now you're gonna ask for my credit card - - so you can charge me on the down low two weeks later look, credit karma - are you talking to websites again? this website says 'free credit scores'. oh. credit karma! yeah, it's really free. look, you don't even have to put in your credit card information. what?! credit karma. really free credit scores. really. free. i could talk to you all day. >>> it's friday so we have a consumer roundup on today's power panel. first up, apple. computer giant's smart watch now available online and already back-ordered until june. price praing is wife, the sport edition for $150 whi

jetblue was near the bottom with just under 60% on time flights. not surprised which its hub was boston which saw a lot of snow this winter. >> san francisco is expanding its e cigarette ban. people will not be allowed to smoke cigarettes along grant avenue and the intersecting streets. no smoking signs have been installed. prior to the move the city had banned smoking inside city buildings as well as within 20 feet of the buildings. >> a new study is giving doctors insight on human pregnancy. what doctors learn from the plies is that a fetus benefits when the mom exercises. specifically the exercise led to babies with far fewer heart problems even when the mice were older. >> an industry survey says the median bill for a private room in a nursing home is $91,000 a year. the cost has increased 4% every year over the last five years. the annual cost of care report comes from the insurance company jen air financial. >> comparing night owls with morning people. night owls were more likely to have diabetes. women night owls were price as likely to have

delta and jetblue showed some improvement and for the third year in a row virgin america scored highest across the board. information was used that airlines submitted to the u.s. department of transportation. >>> we know of at least one person who probably would have rather dealt with a lost bag. >> there are worse things, right? a rockville dad tells us his fay was forced to sit in vomit -- family was forced to sit in vomit on their flight home from florida. he told and shows our stephanie ramirez about the smelly situation. >> reporter: putting on gloves to go through his items. >> glasses, tissue. my wife will never wear these again. >> reporter: these bags packed were packed from what was supposed to be a fun family vacation/birthday trip to disney, but now scott shirley says all he can smell is vomit. >> i keep swearing it's on something that i don't know about. >> reporter: shirley says he and his family boarded a united flight in florida yesterday to come back home and started storing their bags under their seats when they realized the bags were wet. shirley said his wife investi

i'm not surprised by the jetblue given the fact that their hub in boston was hit hard in february byof storms. there were five flights that sat on the tarmac more than four hours in the month of february and five other flights that sat on the tarmac for at least three hours in the month of february and again, all of these were related to storms somewhere keeping those aircraft from taking off and, therefore, parking them on the tarmac for three plus or four plus hours. one final stat, guys, the percentage of bags delivered or complaints baggage, 3.92 for every 1,000 passengers. that's actually an improvement compared to february of 2013 or 2014. guys, back to you. >> all right. phil, thank you very much. phil lebeau. let's talk zynga the stock hit hard after ceo don mattrick stepped down as the ceo. zynga announced founder will return effective immediately. mat tick took over in july 2013. stock still down almost 14% currently. that's a two-week low. what does this mean, john? >> i think it means we have a clear failure to disrupt here. this is bad news. don mattrick came from micros

so you should definitely fly jetblue, but bring five bucks if you want a pillow.re five bucks. that's the best customer service you can get, right there. if you want a pillow, if you'd like one, it's $5. [ laughter ] guys, get this. there are reports that the makers of the roomba, you know the roomba? it's a great thing. it is. [ laughter ] >> steve: yeah, love it. >> jimmy: makers of the roomba are working on developing a a similar product that will be used as a lawn mower. >> steve: really? >> jimmy: yeah. they say it will revolutionize the way you spray the side of your house with dog poop. it's going to be like -- [ laughter ] and your car and -- that's right, the makers of the roomba are working on developing a similar product that will be used as a lawn mower. when asked what they meant by similar to a roomba, the company was like "oh, it doesn't work." [ laughter ] >> jimmy: guys, check this out. i read that bmw's new deluxe 7 series will allow drivers to simply press a button on their key fob to make the car park itself. [ audience oohs ] and because it's

jetblue and american airlines topped the list. lost bags and late flights. report is a joint research project from wichita university and emory riddle aeronautic university. >>> a scare at a zoo will lead to charges for a mother. her child fell into the cheetah enclosure. what the mother was doing when the child fell. >>> and an intergalactic coffee run. the mission to carry an extra jolt to astronauts in the international space station. >>> happening today, a sentencing hearing for four former black water security guards. they were convicted in october in connection with the deaths of 14 iraqi civilians in 2007. three of them faced mandatory decades long sentences on firearms conviction. a fourth defendant faces life in prison after being found guilty of first degree murder. >>> also happening today, jurors will continue deliberations in the murder trial of former new england patriots star aaron hernandez this morning. hernandez pleaded not guilty to the june 2013 killing of odin lloyd. jurors spent almost 20 hours deliberating last week. during closing arg

not surprising given the fact that jetblue's hub in boston hit particularly hard with storm after storm. the d.o.t. said there were 16 flights that had tarmac delays of at least three hours and 8 flights that had tarmac delays of 4 hours. the worst flight in february between jfk and frankfurt that sat on the tarmac for 7 hours. finally, despite all of the delays and cancellations, the airlines actually did a better job it comes to handling our baggage. the d.o.t. said the number of complaints regarding mishandled baggage dropped in january compared the to a year ago. philip lebeau, chicago. >>> for "nightly business report," that will do it for tonight. i'm tyler mathisen. thanks for watching. have a great evening, everybody. we'll see you righ. ♪ >> here on bid america the antique collectibles may be old but bidding on some beautiful toy boats will make any collector feel young at heart. ♪ it's time to let the kid in you come out and play here on bid america. ♪ >> yep, 700. ♪ i got seven in the front row. sold, number 310's the buyer. ♪ >> welcome back to good old willmar, minnesota ho

the smaller upstart airlines such as southwest, jetblue, and air tran are doing well while the large and us air are in trouble. probably the single biggest complaint about flying these days is congestion. flying on an airplane feels no better than a glorified bus ride. however packed airplanes and overcrowded airports are not symptoms of the failure of deregulation, rather, they are the consequence of its success. the problem is that the federal, state, and local governments in the u.s. have not upgraded and expanded airports and air traffic control systems to meet the spectacular increase in demand triggered by deregulation. this edition of "economics u$a" has been a guided tour of some of america's oligopolies a region of big business non-price competition, and price-makers a kind of twilight zone in our economy where the usual rules of competition work a little differently. there's not much price competition here because, as every good oligopolist knows, that only leads to uncertainty and lower profits. much safer to fight over convenience and style. it's a zone that makes up a go

not surprising given the fact that jetblue's hub in boston hit particularly hard with storm after storm. the d.o.t. said there were 16 flights that had tarmac delays of at least three hours and 8 flights that had tarmac delays of 4 hours. the worst flight in february between jfk and frankfurt that sat on the tarmac for 7 hours. finally, despite all of the delays and cancellations, the airlines actually did a better job it comes to handling our baggage. the d.o.t. said the number of complaints regarding mishandled baggage dropped in january compared the to a year ago. philip lebeau, chicago. >>> for "nightly business report," that will do it for tonight. i'm tyler mathisen. thanks for watching. have a great evening, everybody. we'll see you righ. announcer: a kqed television production. man: it's like holy mother of comfort food. woman: throw it down. it's noodle crack. patel: you have to be ready for the heart attack on a platter. crowell: okay, i'm the bacon guy. man: oh, i just did a jig every time i dipped into it. man #2: it just completely blew my mind. woman: it felt like i had a

. >> the jetblue pilot kicked off a plane after suffering a midair meltdown. watch. >> i'm so distraught. we got israel. >> that was in 2012. he's suing the airline for millions of dollars for letting him on the plane in the first place. >>> that makes sense. daddy's got a great idea to remove his son's loose tooth. that camaro. >> you got to be kidding me. it worked. ♪ shake rattle and roll ♪ with feeling ♪ shake rattle and roll ♪ every morning ♪ shake rattle and roll not with new light and fluffy yoplait greek 100 whips! let's whip up the rules of greek! proof of less joint pain. this is my body of proof. and clearer skin. this is my body of proof that i can fight psoriatic arthritis from the inside out... with humira. humira works by targeting and helping to block a specific source of inflammation that contributes to both joint and skin symptoms. it's proven to help relieve pain, stop further joint damage and clear skin in many adults. doctors have been prescribing humira for nearly 10 years. >>humira can lower your ability to fight infections, including tu

airlines are applying for regularly scheduled service, jetblue announcing new service between havana, tampa and orlando. but today, most cuban-american politicians criticized the new diplomacy. >> i think the president has a -- a misguided calculation that if you open your hands to dictators that they will unclench their fists. >> reporter: but recent polls show that even in south florida, a majority of cuban-americans support lifting the embargo while the minority remains vocal. >> it's not going to help the cuban people. it will help only the american businesses. >> reporter: an independent poll taken last week by our sister network, fusion, showed that 97% of the cubans there support the new diplomacy. president obama told castro he has received and is reading the state department's recommendation that the country be taken off the terrorism list. the president expected to make that announcement some time this week. tom? >> jim avila in panama city, panama. jim, thank you. >>> from the vatican tonight. pope francis causing a diplomatic dustup. after serving mas at st. peter's basili

last year the report gave jetblue and southwest the highest scores. >>> today city and state officials will help launch a new pedestrian safety campaign for the temple university community. the campaign called its road safety not rocket science will focus on pedestrian awareness and enforcement. >>> also today, mayor michael nutter will unveil summer plans for the delaware river waterfront. those include a new attraction and the return of spruce street harbor park. the mayor will give us more details at city hall this afternoon. >>> today's delaware -- today delaware's emergency management agency will hand out potassium iodide tablets to residents who live within ten miles of the nuclear generating station. people who live and work in that ten-mile radius can pick up the tablets between noon and 7:00 p.m. at the townsend fire station in townsend newcastle county. potassium iodide can help prevent the thyroid from ingesting radioactive iodide that could be released in an emergency situation. >>> now your nbc 10 first alert weather. >> a drizzling start this morning. a little light fog a

last year the report gave jetblue and southwest the highest scores. >>> new research looks at which social media sites are most popular with teens. landon dowdy has that story. good morning, landon. >> reporter: may, tracy, good morning to you. a new study finds teens are still using facebook and surprisingly google plus. facebook is the most popular site for teens followed by instagram, snap chat and then twitter and google plus. one reason teens still use google plus they may already have a gmail account set up through school. >>> and turning to the markets futures are pointing to a lower open this morning. lost most of their early gains but still managed to close higher. investors reacting to the fed meeting on whether to start rising interest rates in june. >>> oil prices are rebounding today after posting the biggest drop in nearly two months. following reports showing a huge increase in u.s. crude supplies. the dow raising 27 points to 17902. the nasdaq up 40 to 4950. tracy, back over to you. >> landon, thanks. >>> now your nbc 10 first alert weather. >> a chilly start this morning.

. >> jetblue is next and that's a stock that's been catching up and i think that's a stock you plight get the most acceleration in the upside with. >> still ahead most can't unwait to unwrap their brand new apple watch the one company that couldn't wait to crack it open and tear it apart. the ceo of i fix it joins us live on the apple watch tearedown. take a long look at these bare-chested abercrombie models. good-looking guys. may be the last time you see these guys. the details next. >> going to miss doing that. >> looks like you. >> a lot like life. is is why do we do it? why do we spend every waking moment, thinking about people? why are we so committed to keeping you connected? why combine performance with a conscience? why innovate for a future without accidents? why do any of it? why do all of it? because if it matters to you, it's everything to us. the xc60 crossover. from volvo. lease the well equiped volvo xc60 today. visit your local volvo showroom for details. . >>> time now for pops and drops, big movers of the day, big drop for 3d systems down 10%. >> it's down 10%, 17%

another low-cost carrier, front frontier and jetblue. customer satisfaction hit a 20-year high. is not saying much. i feel like taking domestic air travel is worse than a bus. >> thanks, i appreciate it. >>> six officers suspended after a man was injured during his arrest and died. the community demanding answers as a new video surfaces next. >>> new protests in baltimore and still most explanation from police why freddie gray was arrested and why and how he suffered a fatal spinal cord injury while in custody. baltimore police have released video of the arrest that appears to show gray dragged into a police van. six officers involved in the arrest have been suspended during the investigation. an attorney for the family says freddie gray was in perfect health until police chased and tackled him. the mayor of baltimore promises to get to the bottom of this. >> we are committed to getting this had right. we have a challenging history in our city when it comes to trust between the community and the police. we have to make sure that this investigation goes forward and that it is tra

. >>> jetblue, by the way, almost 20 bucks now. airlines are turning into an interesting story.e got the results of the annual airline quality rating. phil lebeau is at chicago's o'hare. good morning, phil. >> good morning, carl. we have the top and worst rated airlines among the 12 that are rated by wichita state university and embry riddle. at the top of the list virgin america, followed by hawaiian delta moves up to number three, rated as the most improved and jetblue at number four. converselity bottom of the list three regional envoy/american eagle as the worst, express jet, skywest and at number nine the worst rated full-service nationwide airline is united airlines. you might be saying to yourself there you go. if you had united as an investor, would your performance reflect that? no united versus virgin america over the last six months no comparison united up almost 50%, easily outperforming virgin america. back to you. >> phil thank you very much. >> i have to tell you. right now, spirit air, he's saying how could continental be that bad. we at least try. we try to be b

. >> he is leading business delegations including executives from jetblue and pfizer. as daniel schwindler reports they are hoping that the decades old embargo will soon be lifted. >> reporter: the americans are coming but not in a way the cuban government had for so long anticipated. these visitors are here from a washington organization to talk about mutual understanding and political cooperation. >> we finally came to the realization look if you do the same thing year after year, for 50 years and it doesn't work, maybe you should try something new. something else. and so we are now trying something else, at long last. >> reporter: many on both sides of the florida straits are anticipating and planning for substantial financial investment. the tourists are already here but this is just the beginning. plenty more visitors will be coming from the united states but they won't all be following tourist trail. many are coming to invest in a way that cuba hasn't seen for 50 years.but the u.s. economic embarembargo, cuba calls it a blockade. but without the intended toppling

. >>> jetblue gets the top spot for customer satisfaction surveys. it's score of 81 is an increase from 2014. meanwhile, spirit was the lowest ranking carrier on the index with a score of 54 and customer satisfaction with the airline industry overall did increase nearly 3% from last year. >> well, thousands of students in delaware are learning about the importance of saving money this week thanks to volunteers from the banking industry from bank presidents to local entrepreneurs, are showing up like this for the teach children to save day it's a national program sponsored by the american banker as association. >>> local scientists offered words of wisdom to children at the science institute today. they are talking about 3-d printing and they are all franklin institute award laureates. >>> it's the 125th anniversary of a landmark decision that opened the door for african-americans to go to college. it's the 1890 moral act. it led them to open their door a year later along with 18 other land grant universities. ♪ there is no royal blood in this country

data from the department of transportation found that southwest gave away 11.5% of its seats and jetblue is the stingiest giving away only 4.5%. united and del and american fall in between. and there are other useful tips. >> book in advance because there are seats available. >> if are you hoping to traver overseas and there are no -- you may be able to get one of your award seats, it includes british airways and air france and lufthansa and others don't jump on any free seat. divide the price of the ticket by the number of frequent flyer miles you are spending are you better off not buying. >> keep in mind if you don't have enough money, airlines allow you to book one way and return with cash. and the most popular destinations from philadelphia miami orlando and chicago. >> they sound good to me. >> me too. that will do it for "action news" at 4:00, i'm brian taff, shirleen and i along with adam and ducis rogers are back tonight for a full hour of "action news" at 10:00 on phl 17. life begins with a howl, we scream, shout shriek with joy. until, inhibition creeps in, our world gets smal

i looked older, i love jetblue. charles: the only legal one in america.cottie, you look like a movie star. what do you think about dupont's? [laughter] what do you think about dupont's? >> you know, they qe-4 the complement, tv matter. >> what do you think about them? >> you know, we talked about it earlier, it is the dollar. i think that they are going to have a tough time with the dollar and it's shown on the last few weeks and so i would steer clear of chemicals and dupont. charles: not enough for me to hold it. think about this, a world with no more passwords, a future that is all about your fingerprints. it's called biometrics and the multibillion-dollar boon. we will show you how to make money off of it next. people ship all kinds of things. but what if that thing is a few hundred thousand doses of flu vaccine. that need to be kept at 41 degrees. while being shipped to a country where it's 90 degrees. in the shade. sound hard? yeah. does that mean people in laos shouldn't get their vaccine? we didn't think so. from figuring it out to getting it done

number two moving up a notch and delta was ranked third moving up a spot from the previous year and jetblue fourth. >>> the shrinking space on airlines is uncomfortable for passengers they are looking into whether the lack of leg room may be dangerous to the health and safety to the people on board one concern is the lack of space could lead to evacuations. >>> health officials say that about 100 people on two cruise ships came down with the highly contagious norovirus. the celebrity ship arrived in san diego yesterday and the royal caribbean arrived at the same dock today. they are trying to determine what cause the the outbreak and the cruise ships are being disinfected. >>> in health check spending on prescription drugs soared 13%, part of the increase is due to the millions of people that are newly insured through the afordable care act and the driving force is break through medications with eye popping cases, for instance it can cure hepatitis c 80% of the time but costs $80,000 for a course of treatment. >>> a long standing medical practice is in for a change instead of keeping patien

jetblue fourth. delta came in at number three. hawaiian airlines second. and for the third year in a row, virgin america claims the top spot in the report. and years past the airline industry performed well but the latest research shows there's a decline. >> it bothers i think us and certainly should bother consumers if they're making money and they don't have the consumers' experience and their needs first and these performance numbers tell us they may not be doing a very good job with this. >> reporter: airlines for america, the voice of the industry says recent mergers will improve the product at all stages of travel and airlines are committed to continuous improvement as capital expenditures rose to the highest level in 14 years last year. back to you. >> thanks. >>> so veronica today is something to enjoy. it's going to change. >> that it is. people enjoying the snow right, jim? >> good snow pictures today. >> great snow pictures. you know what i mean. ? the blossoms coming down with wind today. i think even more so tomorrow with the rain coming in. t

liz: jetblue taking off with a new 52-week high.ad for that one. >> what is remarkable, other airline stocks were up much of the day. can't hold it. [closing bell ringing] david: sky is the limit. liz: delta is down. lauren is right. a lot of stocks lost some air today in this last hour of trade. the bells ring on wall street. we look and see how stocks are finishing the session. red on the screen. the dow jones industrial average which had been up 70 points, now down 79. s&p 500 is down. s&p was earlier up five. david: i like how the russell is trying. it was negative. it is up .07%. i never seen anything up by such a small percentage point. volume is relatively low today. don't take whole cues for today. it was a busy day. "after the bell" starts right now. david: we have a lot to talk about. hillary of

costco contract and the jetblue contract.ot of notes about that and how that is going to hurt the stock. i'm watching reynolds american. the cigarette maker and big question here is do you have this ftc decision weighing over reynolds american, whether they will be allowed to pursue their $25 billion takeover of lorillard. numbers came in better on higher pricing. reynolds has been able to raise the prices on cigarettes and that offset declining volumes and shipments of cigarettes sold. >> update i've seen a number of analysts weighing in as they need to do in terms of speculating how the process is going at the ftc. >> reiterating it is fairly confident this deal will get signed off and we'll get a decision by the first half of 2015. they are sticking to that. we've got a few more months to go. bonnie herzog of wells fargo says 90% probability. >> i saw that note. with limited divestitures. one brand that is not particular? >> they've been working on this. they have divested to the number four player. >> yes. that's part of

jetblue scoring 81 out of 100, southwest took the second score with 78 alaska airlines came in third with 75. spirit airlines came in last place, earning 54 points. let's head back to amelia talking about heat this afternoon and some storms possibly too? amelia, what do you say? >> i say, aaron, it's going to be hot and almost humid today. a high of 80 degrees. the warmest day so far this year was saturday when we hit 84. we'll have partly to mostly cloudy skies -- excuse me sunny skies for the afternoon hours and with that that will increase our threat of severe weather. the main concern is high winds and any storms later today that could produce wind damage. can't rule out some hail and, of course, and hefavy rain as well. tomorrow cooler high of 69 breezy throughout the day starting off in the mid-50s. tomorrow evening looking cool but nice with temperatures in the mid to upper 60s. barbara, i'm going to have your hour-by-hour forecast letting you know when we'll hit the high temperature of 80 degrees. >> and that rain too. amelia thank you. >>> if you think you spend more time in