david: jetstar opened the door to another, the flying kangaroo.oyce was soon under attack from all sides. still ahead, we talk to alan joyce about the most controversial event in his career, the decision to ground the airline. alan: it is not a popularity contest. if you think the ceo job is a popularity contest, you should not be doing it. ♪ david: at the dawn of the 21st century, the flying kangaroo was an essential leap for a strong and the rest of the world. as the century progressed, qantas was buffeted by international competition and unrest at home. alan: we have decided to ground the qantas international and domestic fleets immediately. i repeat, we are grounding the qantas fleet now. there will be no further qantas domestic or international carriers anywhere in the world. david: alan joyce was appointed chief executive in 2008. just as the australian dollar started to climb, attracting international competition, the oil price started to increase, and some of qantas' dozen or so unions began industrial action. >> it was a difficult time. w