jon lapook and money correspondent jill schlesinger.nd then it is on to a consideration of leadership in a time of crisis. from ted koppel, in our cover story. >> in times of crisis, leaders emerge in the most unexpected places, demonstrating the most unexpected qualities. >> i think the strange thing about leadership leadership begins in the village. the minute you think you have nothing to learn, you're lost. >> the jesuit president of fordham university, the c.e.o. of a health care system, and the retired four-star general who ran special operations forces around the world reflect on the nature of leadership coming up this sunday morning. >> pauley: with broadway theaters dark tor the duration, veteran actor nathan lane is glad to have a television premiere to look forward to. >> albert goldman, the drag queen. pseudolus, the slave. max, the broadway producer, all characters nathan lane plays for laughs. >> i've been an actor for 45 years. i'm glad you're entertained and laughing, but, you know, i was acting then, too. i'm not really

first things first with money correspondent jill schlesinger.nd then at a time when all of us are using the internet, we ask our david pogue if the internet can handle all of us logging on at the same time. that's our cover story. >> reporter: as more and more americans do their work and take their classes at home, over video, more of them are having problems with the internet. >> it is almost as though it were buffering, and i hear every third or fourth word, then it would freeze completely, and that would be it. >> there are a lot of signs that traffic is increasing pretty dramatically, especially during working hours. >> reporter: as we move our entire lives online, can the internet hold up? ahead on sunday morning. >> pauley: and then it is on to the toll all of this is taking on our emotional health. susan spencer is on the case. >> the stress, the anxiety, the emotions that are provoked by this crisis are truly significant. >> as new york governor andrew cuomo recently made clear, mental health is one more casualty of this pandemic. >> whe

cbs news business analyst jill schlesinger joins us.he trend line is down, but these are still staggering numbers. >> yeah, they're just awful as a matter of fact. you think about 26 million. that essentially erases every job gain since 2009. now we're hopeful that many of these people come back into the workforce when things are safe. but it's also important to note that those who are already receiving unemployment benefits, this is called continuing claims, that number is at 16 million. to put that in perspective, the previous high during the 2008-2009 recession was 6.6 million. so again, these numbers are so big, and they happen so quickly. one thing to be wear of, i should be really clear, some economists are worried the push to get back to work could backfire causing the economy to go even lower in a second wave. that's what we need to worry about. >> jill schlesinger, thank you. gayle? >>> the mayor of las vegas wants to reopen the city for business without a plan of action. in multiple interviews, mayor carolyn goodman has sugges

cbs news business analyst jill schlesinger joins us.hat do these new numbers tell us about the state of the economy right now? >> well, a pretty deep recession for the economy and for the jobs market. and these near 17 million jobs that were lost just over three weeks, put that in context in a couple of different ways. we added 20 million jobs over the course of the 11-year recovery from 2009 to 2020. i also should note that this claims spike, this is a 2,500% increase from before the pandemic. we actually were at all-time low levels of claims back in february. so it's sudden. it's dramatic. it's staggering. and it's just awful for the people going through it. >> jill, the treasury and federal reserve board just this morning announced a new lending program to provide an additional $2.3 trillion in financing for small businesses. that's a lot of money. but a lot of small businesses are having real trouble getting these loans. what's up? >> yes, we're hearing a lot of frustration. we don't know whether it's the financial institutions, the

cbs news business analyst jill schlesinger is with us.hat's significant about these latest numbers? >> well, those 22 million people, boy, that is staggering. it happens so quickly. as you said, over four weeks. the previous high level for four weeks of data was 2.7 million americans back in 1982. so we're talking eight times that. we're also now realizing that 1 in 8 americans in the labor force is actually sidelined. and that's just an awful thing to consider. this is clearly all pandemic related. we should also really be clear that this should taper off. but it's widespread. yesterday we had a retail sales report. and this doesn't even include services. but you could almost go down category by category and understand where these unemployed folks are coming from. of course we know from the restaurant industry where there's been huge layoffs down by 27%. but check this out. for apparel, it's down 50% from a month ago. >> jill schlesinger for us, thank you very much. >>> president trump is getting pushback on his potential timeline for re

cbs news financial analyst jill schlesinger says the unemployment numbers could get worse in the comingonths. >> this is an absolutely insane number of people, and it sure does hurt to see these n becausi don't think they're going to let up any time soon. >> reporter: one group who is fearing financial impact-- farmers. the coronavirus crisis is delaying migrant workers access to the fields. gary black is georgia's commissionir of agriculture. >> if there are not workers, there will be crops that will go unharvested. and that has a ripple effect throughout this economy, and it will affect the consumers of this nation. >> reporter: dairy farmers are being forced to dump thousands of gallons of milk because there is little demand with restaurants and schools closed. retailers who are open, like walmart, cosco, and target, now limiting the number of shoppers allowed inside stores nationwide. the latest employment report shows this crisis brought a sudden stop to a record 113 straight months of job growth. that's nearly a decade. da china observeerf mrning in beijing, president xi jinping l

cbs news business analyst jill schlesinger joins us. much worse could this job situation actually get? >> oh, gosh, i hate to predict the stock market. my crystal ball was broken a long time ago, probably during the 1987 crash. investors, just like economists, just like all of us, don't really understand the magnitude of the impact on the economy of this pandemic. what we now know is nearly 10 million people have filed for new claims for unemployment over a two-week period. the speed with which this is happening is staggering. we also know that it's likely to get worse before it gets better. we have a number of economists who are predicting unemployment rising up to 15, maybe 20% by the summer. the hope is that the federal programs that had been established will tide people over until things do settle down. but it's going to be a bumpy ride. hang on. >> all right, jill schlesinger, thanks very much. tony? >> anthony, thank you. of course, the economic crisis began as a health crisis. we're seeing alarming new numbers in that department.

cbs2 news jill schlesinger joins us to dig through these numbers. good morning.were hearing reports of up to 7 million. is that good news or is this is catastrophic as the past two weeks?>> reporter: i think it is terrible news across the board and now that we see these numbers in broad daylight, they even look worse for these three weeks. i just want to put this in context. during the entire recovery from the great recession, the u.s. economy added about 20 million jobs. we are nearing those job losses just in three or four weeks. so this is a staggering report. the previous week was revised a little bit higher, so, even worse for the previous week. the records continue to just blow the minds of every economist and every american who sees the numbers come in, some of whom are feeling a day today and their lives. >> when they review these numbers, they use terms like mind-boggling, bonkers, i mean, very unscientific terms. these are once in a generation figures. those admin the industries hit hardest first. where is this crisis going from here? >> reporter: well,

jill schlesinger has the story. >> reporter: from the streets of southern california -- >> the line forhuge traffic jamb. >> reporter: to the sidewalks of maine. >> we have sandwiches. >> reporter: the financial fallout from the pandemic crisis is triggering a hunger crisis. >> sort of an all-hands-on deck situation right now. >> reporter: food banks are struggling to find new waysecore people who are coming through the doors here at the food bank. >> within the past month, we have seen an absolutely uptick of people that are now furloughed or unemployed. so that's a newer face that we're seeing at the food bank. >> reporter: dr. jessica rosatti is chief programs officer at long island cares in new york where they distribute food bag by bag as well as delivery by delivery to seniors and others in need who can't leave their homes. >> in march alone, we distributed over a million pounds of food. >> reporter: and what was the prior month in terms of pounds of food? >> maybe 600,000. >> reporter: according to feeding america, the nation's largest hunger relief organization, before the virus

jill schlesinger -- joins us. we have a huge number, what are the new members? new number is more than 5 million new claims for unemployment benefits and you know, this is just heart wrenching. i know it is lower than the previous month, but to imagine in a four-week span, that we have more than 22 million americans who are filing for unemployment claims, it is astounding, it is shocking and it is profoundly sad. >> that is true. we've seen this come in waves, push through different sectors of thecon the fact that there's 5 million this week him a horrific number but 6 million last week, does that suggest we reached a peak and we are plateauing?>> i don't want to be out there in saying that, but it does look like two economists, when they project forward, that we will start to see these claims off through the month of april and that would be really great news. i think the critical question is, how many of these more than 20 million americans will be actually coming back into the labor force. that, to me, is the critical question and really speaks to how we come

jon lapook and money correspondent jill schlesinger. and then it is on to a consideration of ad

to help us put the experience inside context, we bring in cbs analyst jill schlesinger who joins us from experiences. and we know, even if you're not one of the 10 million americans who just lost their job, this was tough. how should people at home be preparing? >> i think this is one of those back-to-basics moments. you know, you hear these stories. i hear them all the time now,d . so what do you do with this information? you look at your own personal financial situation. you start priortizing your bills well in advance of anything bad happening. the consumer financial really goodbureau actually has a site, consumerfinance.gov. and you prioritize. obviously you put your food first, and then you go to your shelter, you go to your insurances. and if you have lost your job and you feel thwarted by your state's unemployment insurance platform, keep trying, and also know if you've lost your health insurance coverage, the affordable care act actually allows you a special enrollment period if you've had a loss of income and a loss of a job. so you should absolutely check those things out. and

jill schlesinger is watching our food banks rise to the challenge. >> from the streets of southern californiafor food was so long there was a huge traffic jam. >> ...to the sidewalks of maine, the financial fallout from the pandemic crisis is triggering a hunger crisis. >> it is sort of an all hands on deck situation right now. >> reporter: food banks are struggling to find new ways to help record numbers of americans who are out of work. tell us about the types of people who are coming through the doors here at the food bank? >> within the past month, we have seen an absolutely uptake of people that are now furloughed our unemployed. so that is a newer phase that we're seeing at the food bank. >> reporter: dr. jessica rosati is chief programs officer at long island cares in new york, where they distribute food bag by bag, as well as delivery by delivery, to seniors and others in need who can't leave their homes. >> in march alone, we distributed over a million pounds of food. >> reporter: and what was the prior month? >> maybe 600,000. >> reporter: according to feeding the america, america's

here to talk about that and more is cbs news senior business analyst, jill schlesinger. jill, let's start with the unemployment. right now, 12 million americans are receiving unemployment benefits. it's a record number. more than twice the worst that we saw back in 2009. with that in mind, what is the job outlook and the economic outlook going forward? >> reporter: let's look at the broader output. we're already in a recession. we'll get our first numbers that show that probably on wednesday from the government. but it's the second quarter, those numbers won't be reported for a month or two, and that's going to be devastating. we could see a decline of about 15% to 20% from last year, quarter over quarter, as well, a big decline. as you mentioned, all these workers, they're currently receiving unemployment benefits. the question is when things do start to open up, what will their job prospects be. you know, the worst part of the recession, dana, we knew that there were about 6.5 unemployed job seekers for every single position that was open. that dropped to below 1 just i

for more on this we are joined by cbs news senior business analyst jill schlesinger. tart with something that really stood out not even just the numbers, in reading from so many economic experts the talk that this will be more like the great depression than any recession we've ever seen has been out there. can you give us any sense of how that might look in our modern time? >> first of all, let's talk about what's different. that is that we've learned a lot of lessons since the great depression. when people are thinking about bread lines, it's very scary. that's not what's happening today. we are throwing a lot of money at this problem. we are the richest nation in the world, and so we're not going to see that. but the reason we're going back to the depression is we've just never seen job losses like this ever. and as you said, with ten million people filing for new unemployment claims over the course of just two weeks, let's put that in perspective. throughout the great recession, there were 8.8 million jobs lost over 17, 18 months. this is a sudden stop to not just t

. >> cbs news business analyst jill schlesinger joins us to discuss this. i like that, jill.ou hearing from business leaders about the ways various industries are going to be impacted by this pandemic? >> there's basically three distinct phases. i'm calling it t3. triage, what we just have gone through, everyone throughout the old playbook. there was no playbook. how we were adapting. it was done on the fly. the net triage is really important because now many business owners are entering the second phase -- transition. so triage to transition. this is where many comesre ying despite wha governors say or mayors say or the president says, they're putting worker safety first, only critical people back in the building. and the third t, transformation. what will a workplace look like? will there have to be different kind of work spaces out there? how will we reconfigure how we work? can more people be home, working remotely? are we going to suspend business travel or at least alter it? are we going to change the way we do our conferences? more teleconferencing. so think of it that

>> sure, my wife jill schlesinger here with me. we're traveling with some friends from kentucky, and of course we met lots of other friends on the cruise who we've been trying to support each other over the last couple of weeks, but as far as my family, it's just my wife and i. neil: all right and you're not infected right? but you are aware of the other dozen passengers who have tested positive for covid-19? >> yes, they told us that there's been a number of symptoms of illness and when we stopped in barbados a few nights ago to pick-up supplies apparently they picked up tests and they tested those showing influenza symptoms and came back and told us 12 out of 13 tests came back positive and for everyone else, they're not testing or at least they haven't tested everyone. they asked folks if you have the covid symptoms, respiratory distress and shortness of breath and that kind of thing to let them know and from what i heard from some friends of ours who were in touch with the medical office a couple of days ago just to let them kn

jill schlesinger will answer your questions. >>> first, local news is next.he roadways. no major accidents to report. there is a number of changes to mass transit that happened this week. make sure you check out kpix.com to get the latest information. as of today there are changes to bart's sfo system there as you head to the airport for their bus bridges. heads up there. weekday service is now every 30 minutes for trains with single tracking after 8:00 p.m. >>> let's look at the forecast. >> good friday morning. we are looking at clouds across the south bay and looking at partly sunny skies depending on where you are around the bay. here is a live look with the downtown san jose camera. let's show you the sales force camera. patchesof blue with partly sunny skies. temperatures in the low to mid50's. concord and oakland. 52 for santa rosa. as we head through the day looking at partly sunny skies. daytime says seasonal for this time of year. 60 in san francisco. 63 in oakland. 66 in fremont and mountain view. upper 60's santa rosa, and for san jose. we are goi