just one more step lower.s >> reporter: n brought these peo ae together --ll of them customers of jim clore. they say clore took their money and then never performed the work. >> he asked for $2,500 up front. >> reporter: kathy hired clore to install a ramp for her -year-old father. she says after she paid him in april, she never saw clore again. he reassured me he'd be out early the next week. well, he never came. >> reporter: and he never refunded her ney, either. thy's dad died five months te >> i gave him half the money. >> reporter: suk gill and her husband paid $8,000 for a lift from access mobility. clore promised it would be installed september 6 or 7. >>he'd send everyday text messa message, hurt, oh, i'm sick. >> reporter: suk had to carry her husband up and down the stairs until he died one month later. >> he fell so many times. bruisesev ywhere, cuts in his head, everything. >> reporter: one heartbreaking story after another. >> molly, >>bane. he's into me for $12 12rks0,000 >> $7,625 for a-i wa tub. >> reporter: all with similar endings. >> i always thought i was too smt to get