if being sponsored by jim estill wasn't good enough.for him when he he was toll his family, wife alaa and daughter lilyan, could live in this comfortable apartment free until the end of june. when did you arrive, what day? >> 12-12-2016. >> a day you'll never forget. >> a golden number. >> they were handed this notebook. >> a comprehensive directory of useful information. even pictures of mentors. >> his name, his phone number, e-mails. >> they couldn't believe it when they found their refrigerator filled with syrian food. were you surprised by the welcome, the friendliness, did that surprise you? >> it's amazing. everywhere you go you feel you are welcome in canada. >> firas was an oil geologist in syria. alaa, a teacher. their damascus home is in ruins. the war drove them first to the oil fields of iraq and then after isis attacks, to turkey. lilyan is speaking mostly english now. but over two months after their long flight from istanbul, this syrian family feels safe and grateful and canadian. >> just two or three days ago i got my f