>> oh, jim hannah. >> next speaker, please. >> good evening, commissioners. my name is pat, and i'm a resident that lives behind trigger, over on 16th street. and i want to echo the feelings of the debose triangle neighborhood association. the neighborhood has tried to work through the association. unfortunately, not everybody can come to these meetings to voice their opinion. and so the neighborhood associations try to represent the neighbors in that area. before trigger opened, you know, they had meetings with the neighbors. they made a lot of promises all the time and said we're working with the neighborhood associations on what the terms of operation were going to be. everybody thought that it was going to be great, and then the bar opened and it was don't plan on sleeping until after the bar closed. i will say that more recently the noise has been not as consistent. it's sporadic, but it still exists. and there's a pattern of nuisance and violations here. as residents of san francisco, we expect businesses, neighbors, we expect compliance, and we depend