just earlier this month, jim nicholson, a bank teller, went after a bad guy. he caught the bank robber, he was fired, too. apparently, the message isn't getting around and these people are endangering their own lives and then sue the companies. you can't do it. >> okay. don, you gonna scold me as well? guys fired? >> not scold you like mark did. but i really do think that they have to do the right thing here. there are just too many things that can go wrong that cause employees to be hurt, certainly cause shoppers to be hurt and all types of things going on. get the right information, stand by, take a look at it so that you can be a good witness in this and abide by the rules. >> get best buy's statement out there i don't know if you have to. side. there any procedures for dealing the store. these procedures are in place, first and foremost, for the safety of our employees. i get it get to the phones. maybe someone's on the softy side here. carolyn is with us in kentucky. carolyn, your thoughts? >> caller: yes, i'm here, hello. >> what do you think, should the