we want it to be -- >> we explore significant's strategy to shape the future of the medical >>> jim wayne tan introduces foreign patients to doctors in singapore. >> based on the patient's condition, you know, the type of treatment that they are receiving in the past or you know, what the previous doctor has, you know, told them, we can choose a hospital where the right doctor for them practices. >> this is chin's office. there are a number of such medical tourism agencies in singapore. he has 15 staff, who handle every aspect of a patient's trip. they recommend doctors, create treatment plans. apply for visas, arrange hotel and plane tickets. sort out airport pickups and dropoffs and even companions for hospital visits. they handle around 1,000 clients a year. a few days ago, they sent a private plane to bangladesh to pick up an emergency patient. once a patient arrives, chen's staff are on hand for every aspect of their care. many of the agencies' clients are wealthy patients from neighbors indonesia, an executive from an auto distribute tore has arrived with his family. >> he has got a hea