jo lita is the ceo of the airline passenger experience association. now he says the surgeon cases has caught companies by surprise. what's affecting the airlines the most is the lack of available pilots in crude apply. like done a very good job in gauging aircraft wherever possible. really consolidating places as much as possible to make sure the people make it by christmas here in fiji, where i traveled to 48 hours ago from the united states. it's christmas day here already. and from what i'm seeing, the reports from airlines over 90 percent of passengers are being it will be terminated to get home in time for christmas, but it's sometimes taking in additional stop or a re routing to accommodate. i think that the airlines and done a great job and staffing up and maximizing the number of people that they have ready to work on the holidays. some of our airlines have done incentives as much as 3 times in normal for flight groups to get them as additional workers, while their colleague are backed by the new varian. but you can't really anticipate this ty